Conceptual Graphs for Corporate Knowledge Repositories

The challenge companies will have to meet when making the leap from the industrial era to the knowledge era is the memorization of corporate knowledge and its dissemination to employees throughout the organization. Developing a corporate memory is the means chosen by DMR Consulting Group to capitalize on and manage its expertise in information technology. This paper presents a study conducted to choose a formalism to represent the know-how and methodologies — processes, techniques and learning materials — in corporate memory. It compares modeling formalisms against specific requirements and demonstrates that conceptual graphs are well suited to implement corporate memories. More specifically, we show that conceptual graphs support: (i) classification and partial knowledge, (ii) category or instance in relationship and (iii) category or instance in metamodel.