The impact of Lean bundles on hospital performance: does size matter?

Purpose The purpose of this paper is to study the effect of the implementation of Lean bundles on hospital performance in private hospitals in Jordan and evaluate how much the size of organization can affect the relationship between Lean bundles implementation and hospital performance. Design/methodology/approach The research is considered as quantitative method (descriptive and hypothesis testing). Three statistical techniques were adopted to analyse the data. Structural equation modeling techniques and multi-group analysis were used to examine the research's hypothesis, and to perform the required statistical analysis of the data from the survey. Reliability analysis and confirmatory factor analysis were used to test the construct validity, reliability and measurement loadings that were performed. Findings Lean bundles have been identified as an effective approach that can dramatically improve the organizational performance of private hospitals in Jordan. Main Lean bundles - just in time, human resource management, and total quality management are applicable to large, small and medium hospitals without significant differences in advantages that depend on size. Originality/value According to the researchers' best knowledge, this is the first research that studies the impact of Lean bundles implementation in healthcare sector in Jordan. This research also makes a significant contribution for decision makers in healthcare to increase their awareness of Lean bundles.

[1]  Erik Drotz,et al.  Lean in healthcare from employees' perspectives. , 2014, Journal of health organization and management.

[2]  Siti Norezam Othman,et al.  Impact of lean practices on operations performance and business performance , 2013 .

[3]  A. Rymaszewska The challenges of lean manufacturing implementation in SMEs , 2014 .

[4]  Peter T. Ward,et al.  Lean manufacturing: context, practice bundles, and performance , 2003 .

[5]  Jose Arturo Garza-Reyes,et al.  Building Quality Management Systems: Selecting the Right Methods and Tools , 2013 .

[6]  Diptee Ojha,et al.  Applying Lean Six Sigma to improve medication management. , 2016, International journal of health care quality assurance.

[7]  Majed Alsmadi,et al.  A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms , 2012 .

[8]  P. Bentler,et al.  Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives , 1999 .

[9]  Astrid Knott,et al.  Comparing Patient Safety in Rural Hospitals by Bed Count , 2005 .

[10]  Toni L. Doolen,et al.  A review of lean assessment in organizations: An exploratory study of lean practices by electronics manufacturers , 2005 .

[11]  K.K.B. Hon,et al.  Performance and Evaluation of Manufacturing Systems , 2005 .

[12]  Jiju Antony,et al.  A systematic review of Lean Six Sigma for the manufacturing industry , 2015, Bus. Process. Manag. J..

[13]  Andrea Vinelli,et al.  Interrelationships among lean bundles and their effects on operational performance , 2008 .

[14]  Willie Tan,et al.  Managing Lean Projects: Understanding the Structures of Lean Production , 2011 .

[15]  David Bamford,et al.  Improving access to health services – challenges in Lean application , 2015 .

[16]  Kuan Yew Wong,et al.  Lean performance evaluation of manufacturing systems: A dynamic and innovative approach , 2011, WCIT.

[17]  Giuliano Almeida Marodin,et al.  Implementing lean production systems: research areas and opportunities for future studies , 2013 .

[18]  Sanjay Bhasin,et al.  Performance of Lean in large organisations , 2012 .

[19]  Y. Halasa,et al.  Factors determining choice of health care provider in Jordan. , 2009, Eastern Mediterranean health journal = La revue de sante de la Mediterranee orientale = al-Majallah al-sihhiyah li-sharq al-mutawassit.

[20]  Jose Arturo Garza-Reyes,et al.  The impact of lean methods and tools on the operational performance of manufacturing organisations , 2014 .

[21]  Keng Lin Soh,et al.  What is the leanness level of your organisation in lean transformation implementation? An integrated lean index using ANP approach , 2014 .

[22]  Pius Achanga,et al.  Critical success factors for lean implementation within SMEs , 2006 .

[23]  Amrik S. Sohal,et al.  Impact of lean strategy on operational performance: a study of Thai manufacturing companies , 2010 .

[24]  José Moyano-Fuentes,et al.  HR management during lean production adoption , 2013 .

[25]  K. Tan,et al.  Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance , 2005 .

[26]  John Nicholas,et al.  An Integrated Lean-Methods Approach to Hospital Facilities Redesign , 2012, Hospital topics.

[27]  Mohamad Al-Najem,et al.  Lean readiness level within Kuwaiti manufacturing industries , 2013 .

[28]  G. Keong Leong,et al.  The impact of operations competitive priorities on hospital performance , 2000, Health Care Management Science.

[29]  J. R. Jadhav,et al.  Exploring barriers in lean implementation , 2014 .

[30]  M. Mannon,et al.  Lean Healthcare and Quality Management: The Experience of ThedaCare , 2014 .

[31]  Zoe Radnor,et al.  Evaluating Lean in healthcare. , 2013, International journal of health care quality assurance.

[32]  Vathsala Wickramasinghe,et al.  Perceived organisational support, job involvement and turnover intention in lean production in Sri Lanka , 2011 .

[33]  Murray J. Côté,et al.  Measures of Success: The Role of Human Factors in Lean Implementation in Healthcare , 2014 .

[34]  Oswaldo Luiz Agostinho,et al.  Lean office in health organization in the Brazilian army , 2015 .

[35]  Rania A.M. Shamah,et al.  Measuring and building lean thinking for value creation in supply chains , 2013 .

[36]  R. Schroeder,et al.  Relationships between implementation of TQM, JIT, and TPM and manufacturing performance , 2001 .

[37]  Nurul Fadly Habidin,et al.  Lean Healthcare Practice and Healthcare Performance in Malaysian Healthcare Industry , 2013 .

[38]  Wael Hadid,et al.  The relationship between lean service, activity-based costing and business strategy and their impact on performance , 2014 .

[39]  Bin Zhou,et al.  Lean principles, practices, and impacts: a study on small and medium-sized enterprises (SMEs) , 2016, Ann. Oper. Res..

[40]  Qing Hu,et al.  Lean implementation within SMEs: a literature review , 2015 .

[41]  Azharul Karim,et al.  A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organizations , 2013, Bus. Process. Manag. J..

[42]  Amrik S. Sohal,et al.  Have process redesign methods, such as Lean, been successful in changing care delivery in hospitals? A systematic review , 2015 .

[43]  Esin Sadikoglu,et al.  The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey , 2014, Adv. Decis. Sci..

[44]  H W Marsh,et al.  Is More Ever Too Much? The Number of Indicators per Factor in Confirmatory Factor Analysis. , 1998, Multivariate behavioral research.

[45]  Kuan Yew Wong,et al.  An investigation and identification of lean supply chain performance measures in the automotive SMES , 2011 .

[46]  Manimay Ghosh,et al.  A problem-solving routine for improving hospital operations. , 2015, Journal of health organization and management.

[47]  Giorgia Dal Pont,et al.  Complementarity and lean manufacturing bundles: an empirical analysis , 2011 .

[48]  Lura Rexhepi,et al.  Lean Service Implementation in Hospital : A Case study conducted in “University Clinical Centre of Kosovo, Rheumatology department” , 2011 .

[49]  Juan A. Marin-Garcia,et al.  Integrating human resource management into lean production and their impact on organizational performance , 2011 .

[50]  P. Jarrett,et al.  An analysis of international health care logistics: the benefits and implications of implementing just-in-time systems in the health care industry. , 2006, International journal of health care quality assurance incorporating Leadership in health services.

[51]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[52]  Ghazi A. Al-Weshah,et al.  Supply Chain Management and Its Effect on Health Care Service Quality: Quantitative Evidence from Jordanian Private Hospitals , 2013 .

[53]  Daniel Kindström,et al.  A lean approach for service productivity improvements: synergy or oxymoron? , 2013 .

[54]  Rachna Shah,et al.  Defining and developing measures of lean production , 2007 .

[55]  A. Abdelhadi Investigating emergency room service quality using lean manufacturing. , 2015, International journal of health care quality assurance.

[56]  R. Bloigu,et al.  LEAN thinking in Finnish healthcare. , 2016, Leadership in health services.

[57]  Dag Swartling,et al.  The daily work of Lean leaders – lessons from manufacturing and healthcare , 2013 .

[58]  Rolph E. Anderson,et al.  Multivariate data analysis (4th ed.): with readings , 1995 .

[59]  Dirk Van Goubergen,et al.  Application of lean practices in small and medium-sized food enterprises , 2014 .

[60]  Mats Brommels,et al.  Agile, a guiding principle for health care improvement? , 2015, International journal of health care quality assurance.

[61]  H. Marsh,et al.  Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. , 1985 .

[62]  Per Carlborg,et al.  A lean approach to service productivity improvements , 2013 .

[63]  Luciano Brandão de Souza,et al.  Trends and approaches in lean healthcare , 2009 .

[64]  Shahram Taj,et al.  The impact of lean operations on the Chinese manufacturing performance , 2011 .

[65]  J. R. Jadhav,et al.  Development of framework for sustainable Lean implementation: an ISM approach , 2014 .

[66]  S. Afshin Mansouri,et al.  The lean-performance relationship in services: a theoretical model , 2014 .