论文信息 - From TQM to BPR: Two case studies in personnel administration - 字舞流文

From TQM to BPR: Two case studies in personnel administration

Ludo Gelders | L. Gelders | Barbara De Bruyn | B. D. Bruyn

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[2] M. Hammer,et al. REENGINEERING THE CORPORATION: A MANIFESTO FOR BUSINESS REVOLUTION , 1995 .

[3] Thomas H. Davenport. Will participative makeovers of business processes succeed where reengineering failed , 1995 .