Implementing telemedicine through eListening in hospital-in-the-home units

[1]  Douglas L. Smith,et al.  Telemedicine: a process enabler for enhanced healthcare delivery systems , 2009, Bus. Process. Manag. J..

[2]  B. Tulu,et al.  Telemedicine taxonomy: a classification tool. , 2007, Telemedicine journal and e-health : the official journal of the American Telemedicine Association.

[3]  J. Barlow,et al.  A systematic review of the benefits of home telecare for frail elderly people and those with long-term conditions , 2007, Journal of telemedicine and telecare.

[4]  Shu Yu,et al.  Attitudes toward Web-based distance learning among public health nurses in Taiwan: a questionnaire survey. , 2006, International journal of nursing studies.

[5]  Spanish health benefits for services of curative care , 2005, The European Journal of Health Economics.

[6]  Roland T. Rust,et al.  International Journal of Service Industry Management Emerald Article : The business value of e-government for small firms , 2022 .

[7]  John P. Glaser,et al.  Managing Health Care Information Systems: A Practical Approach for Health Care Executives , 2005 .

[8]  Marshall Scott Poole,et al.  Learning through telemedicine: case study of a wound care network , 2005 .

[9]  M. Gagnon,et al.  Telehealth adoption in hospitals: an organisational perspective. , 2005, Journal of health organization and management.

[10]  Jatinder N. D. Gupta,et al.  An exploratory study of groupware use in the knowledge management process , 2005, J. Enterp. Inf. Manag..

[11]  Claus Dietrich Jacobs,et al.  Sound from silence: On listening in organizational learning , 2005 .

[12]  Andrew B. Whinston,et al.  An Empirical Investigation of Net-Enabled Business Value , 2004, MIS Q..

[13]  Shaohan Cai,et al.  Services quality dimensions of Internet retailing: an exploratory analysis , 2003 .

[14]  K. Rutter.  From Measuring Clouds to Active Listening , 2003 .

[15]  J. Iwaarden,et al.  Applying SERVQUAL to Web sites: an exploratory study , 2003 .

[16]  Sean F. Ennis,et al.  Listening practices and performance in service organisations , 2003 .

[17]  Pamela Whitten,et al.  Success and failure: a case study of two rural telemedicine projects , 2003, Journal of telemedicine and telecare.

[18]  Tillal Eldabi,et al.  Telemedicine and its role in improving communication in healthcare , 2002 .

[19]  Jay C. Brakensiek,et al.  Knowledge management for EHS professionals. , 2002, Occupational health & safety.

[20]  Albert H. Segars,et al.  Knowledge Management: An Organizational Capabilities Perspective , 2001, J. Manag. Inf. Syst..

[21]  Mark S. Ackerman,et al.  The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility , 2000, Hum. Comput. Interact..

[22]  K. Weick.  That's Moving Theories that Matter , 1999 .

[23]  T. Clark.  Sharing the Importance of Attentive Listening Skills , 1999 .

[24]  N. Brennan,et al.  Hospital in the home: a randomised controlled trial , 1999, The Medical journal of Australia.

[25]  David A. Griffith,et al.  An Examination of the Web-Based Strategies of the Top 100 U.S. Retailers , 1998 .

[26]  Kim Dunn,et al.  Telemedicine: Practicing in the Information Age , 1998 .

[27]  Juan Gallud Romero.  Evaluación económica de la hospitalización a domicilio frente a la hospitalización convencional: algunas consideraciones , 1998 .

[28]  James T. Scarnati.  Beyond technical competence: learning to listen , 1998 .

[29]  William J. Glynn,et al.  The Listening Organisation: A Segmentation Approach to Service Quality Information , 1998 .

[30]  D. Oterino de la Fuente,et al.  [Hospital at home and conventional hospitalization. An economic evaluation]. , 1997, Medicina clinica.

[31]  A. Parasuraman,et al.  Listening to the Customer -The Concept of a Service-Quality Information System , 1997 .

[32]  J. E. Swan,et al.  SERVQUAL revisited: a critical review of service quality , 1996 .

[33]  M. Montalto.  Patients' and carers' satisfaction with hospital-in-the-home care. , 1996, International journal for quality in health care : journal of the International Society for Quality in Health Care.

[34]  Bernhard Waldenfels,et al.  The other and the foreign , 1995 .

[35]  William J. Glynn,et al.  Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Management , 1995 .

[36]  R. Peterson.  A Meta-analysis of Cronbach's Coefficient Alpha , 1994 .

[37]  Larry J. Williams,et al.  Method Variance in Organizational Behavior and Human Resources Research: Effects on Correlations, Path Coefficients, and Hypothesis Testing , 1994 .

[38]  Richard B. Brown.  Selecting the Patient , 1993 .

[39]  R. Carr-Hill,et al.  The measurement of patient satisfaction. , 1992, Journal of public health medicine.

[40]  Jan-Benedict E. M. Steenkamp,et al.  The use of LISREL in validating marketing constructs. , 1991 .

[41]  P. Cleary,et al.  Patients evaluate their hospital care: a national survey. , 1991, Health affairs.

[42]  R. Bostrom.  Listening Behavior: Measurement and Application , 1989 .

[43]  I. Nonaka.  Creating Organizational Order Out of Chaos: Self-Renewal in Japanese Firms , 1988 .

[44]  Thomas J. Peters,et al.  Thriving on Chaos: Handbook for a Management Revolution , 1988 .

[45]  P. M. Podsakoff,et al.  Self-Reports in Organizational Research: Problems and Prospects , 1986 .

[46]  Gilbert A. Churchill.  A Paradigm for Developing Better Measures of Marketing Constructs , 1979 .

[47]  A. Giddens.  Central Problems In Social Theory , 1979 .

[48]  J. Hair.  Multivariate data analysis , 1972 .