Is Consensus a Viable Concept to Justify Use of Online Collaborative Networks in Multi-stakeholder Governance?

The adoption of multi-stakeholder decision-making processes using online collaborative technologies for Internet governance has facilitated participation of stakeholders from many developing countries in decision making within organizations such as ISOC and ICANN. One important and underlying rationale that gives rise to such arrangements is the notion of consensus. The paper uses the work of Arrow to firstly question whether consensus is indeed a theoretically justifiable concept on which to base multi-stakeholder governance. The paper then further uses Arrow's insights to develop an analytical framework which identifies expertise and authority as two key factors in the analysis of online decision making. The paper presents a conjecture that a significant challenge in ensuring productive multi-stakeholder governance are the practices that govern the ways in which authority and expertise interact. To that end, two potential sources of leadership are defined within online collaborative networks: positional leadership and thought leadership.

[1]  G. Walsham,et al.  Research on information systems in developing countries: Current landscape and future prospects , 2006 .

[2]  William H. Dutton,et al.  The Wisdom of Collaborative Network Organizations: Capturing the Value of Networked Individuals 1 , 2008 .

[3]  Paul E. Hoffman,et al.  The Tao of IETF - A Novice's Guide to the Internet Engineering Task Force , 2006, RFC.

[4]  William H. Dutton,et al.  Networking Distributed Public Expertise: Strategies for Citizen Sourcing Advice to Government , 2011 .

[5]  James R. Taylor,et al.  When Organization Fails: Why Authority Matters , 2014 .

[6]  Michael Gurstein The Multistakeholder Model, Neo-liberalism and Global (Internet) Governance , 2014, J. Community Informatics.

[7]  A. Strauss,et al.  The discovery of grounded theory: strategies for qualitative research aldine de gruyter , 1968 .

[8]  Ghassan Beydoun,et al.  Theoretical basis for hierarchical incremental knowledge acquisition , 2001, Int. J. Hum. Comput. Stud..

[9]  Nicolas Ducheneaut,et al.  Socialization in an Open Source Software Community: A Socio-Technical Analysis , 2005, Computer Supported Cooperative Work (CSCW).

[10]  Charles M. Schweik,et al.  Internet Success: A Study of Open-Source Software Commons , 2012 .

[11]  Sajda Qureshi,et al.  As the global digital divide narrows, who is being left behind? , 2012, Inf. Technol. Dev..

[12]  Simbiso Marimbe,et al.  Internet governance multistakeholder conference report 2015 , 2015 .

[13]  S. Blau How The Web Was Born The Story Of The World Wide Web , 2016 .

[14]  R. Brandis The Limits of Organization , 1975 .

[15]  Mike Nicholls,et al.  On the internet , 2004, Biological Psychiatry.

[16]  Michael Gurstein Effective use: A community informatics strategy beyond the Digital Divide , 2003, First Monday.

[17]  William John Tibben,et al.  Theory Building for ICT4D: Systemizing Case Study Research Using Theory Triangulation , 2015, Inf. Technol. Dev..

[18]  David Hardisty,et al.  On the Internet , 2000, Biological Psychiatry.

[19]  Volker Wulf,et al.  Analyzing Political Activists’ Organization Practices: Findings from a Long Term Case Study of the European Social Forum , 2011, Computer Supported Cooperative Work (CSCW).

[20]  R. Hill,et al.  The internet, its governance, and the multi-stakeholder model , 2014 .

[21]  Vinton G. Cerf,et al.  A brief history of the internet , 1999, CCRV.

[22]  Christine Nadel,et al.  Case Study Research Design And Methods , 2016 .