Special Issue on Corporate Transformation in the People's Republic of China: Organizational Citizenship Behavior in the People's Republic of China

Western scholars have increasingly emphasized the importance of employee actions that are not specifically designated in their formal job duties, or organizational citizenship behavior (OCB). Most of these studies were conducted in the U.S. using US employee population as samples. Using an inductive approach, we examined forms of OCB in the People’s Republic of China, a socialist country with strong collectivism. From a diverse sample of 166 employees and managers in 75 state-owned, collective, joint venture, and private enterprises in the PRC, we collected 756 OCB items that were commonly observed at workplace. These items were then subjected to a rigorous content analysis to identify major forms of OCB. Results of our analysis revealed 11 dimensions of OCB with six dimensions not evident in the Western literature. Types of organizations influenced the reporting of various forms of OCB. Results suggested that Chinese formulation of OCB differs from its Western counterparts, and is embedded in its unique social and cultural context.

[1]  Richard L. Daft,et al.  Organization Theory and Design , 1983 .

[2]  Kenneth S. Law,et al.  Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples , 1999 .

[3]  John W. Boudreau,et al.  Strategic Industrial and Organizational Psychology and the Role of Utility Analysis Models , 2003 .

[4]  John Child,et al.  The Iron Law of Fiefs: Bureaucratic Failure and the Problem of Governance in the Chinese Economic Reforms , 1988 .

[5]  Kenneth S. Law,et al.  Toward A Taxonomy of Multidimensional Constructs , 1998 .

[6]  A. Erez,et al.  The Role-Based Performance Scale: Validity Analysis of A Theory-Based Measure , 1998 .

[7]  P. Christopher Earley,et al.  Impetus for action: A cultural analysis of justice and , 1997 .

[8]  W. Borman,et al.  A Theory of Individual Differences in Task and Contextual Performance , 1997 .

[9]  D. Katz,et al.  The motivational basis of organizational behavior. , 1964, Behavioral science.

[10]  Brett Slieelimi Management in China During the Age of Reform , 1997 .

[11]  Badrinarayan Shankar Pawar,et al.  ORGANIZATIONAL CITIZENSHIP BEHAVIOR: DOMAIN SPECIFICATIONS FOR THREE MIDDLE RANGE THEORIES. , 1995 .

[12]  D. Organ Organizational Citizenship Behavior: It's Construct Clean-Up Time , 1997 .

[13]  Daniel G. Bachrach,et al.  Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research , 2000 .

[14]  Robert I Westwood,et al.  Chinese Conflict Preferences and Negotiating Behaviour: Cultural and Psychological Influences , 1991 .

[15]  R. H. Moorman,et al.  Individualism‐collectivism as an individual difference predictor of organizational citizenship behavior , 1995 .

[16]  L. V. Dyne,et al.  Helping and Voice Extra-Role Behaviors: Evidence of Construct and Predictive Validity , 1998 .

[17]  W. Borman,et al.  Expanding the Criterion Domain to Include Elements of Contextual Performance , 1993 .

[18]  Jennifer M. George,et al.  Organizational Spontaneity in Context , 1997 .

[19]  J. George,et al.  Feeling good-doing good: a conceptual analysis of the mood at work-organizational spontaneity relationship. , 1992, Psychological bulletin.

[20]  Timothy R. Hinkin,et al.  A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires , 1998 .

[21]  Bor-Shiuan Cheng,et al.  A Cultural Analysis of Paternalistic Leadership in Chinese Organizations , 2000 .

[22]  James C. Anderson,et al.  Predicting the performance of measures in a confirmatory factor analysis with a pretest assessment of their substantive validities. , 1991 .

[23]  Elizabeth Wolfe Morrison,et al.  Role Definitions and Organizational Citizenship Behavior: The Importance of the Employee's Perspective , 1994 .

[24]  J. W. Graham An essay on organizational citizenship behavior , 1991 .

[25]  Kate Holmes,et al.  The Wild Swans , 2000 .

[26]  James R. Van Scotter,et al.  Interpersonal facilitation and job dedication as separate facets of contextual performance. , 1996 .

[27]  Scott B. MacKenzie,et al.  Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors , 1990 .

[28]  D. Organ,et al.  An Inductive Analysis of the Construct Domain of Organizational Citizenship Behavior , 2002 .

[29]  L. V. Dyne,et al.  Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation , 1994 .

[30]  A. Erez,et al.  The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. , 2002, The Journal of applied psychology.

[31]  S. J. Motowidlo,et al.  Prosocial Organizational Behaviors , 1986 .

[32]  R. Bies,et al.  Organizational Citizenship Behavior: The Good Soldier Syndrome , 1989 .

[33]  Jiing-Lih FarhAnne,et al.  The Influence of Relational Demography and Guanxi: The Chinese Case , 1998 .

[34]  Andrew G. Walder,et al.  Organized Dependency and Cultures of Authority in Chinese Industry , 1983, The Journal of Asian Studies.

[35]  D. Organ,et al.  A META-ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1995 .

[36]  Francis L. K. Hsu,et al.  Psychosocial Homeostasis and Jen: Conceptual Tools for Advancing Psychological Anthropology , 1971 .

[37]  Mohammad Muzahid Akbar,et al.  ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS , 2004 .

[38]  G. Bruton,et al.  Navigating China's changing economy: Strategies for private firms , 2000 .

[39]  Howard B. Lee,et al.  Foundations of Behavioral Research , 1973 .