Towards a Performance Measurement System for Lean-Oriented NPD Processes

Lean thinking has been successfully applied to manufacturing and operations environments and many case studies and research papers have extensively been published. The same remark cannot be made for lean application to the New Product Development (NPD) process. Some efforts in Lean Product Development exist, but, until today, with the tools available, it is impossible to say if a NPD process is lean or not, and actually how much lean is. A kind of gap exists in the applicability of lean into the NPD process and this chapter aims at filling this gap, contributing to NPD performance measurement getting a leanness process. The paper proposes a Performance Measurement System, derived from the Balanced Scorecard approach, for measuring a NPD and its leanness. The proposed framework is under development within the LeanPPD European project.

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