Modeling computer-supported reflective learning: combining a high-level timeline view with reflection cycles and tool use

To help conceptualize technology enhanced reflective learning in the workplace and guide the development of reflection tools, the Computer Supported Reflective Learning (CSRL) model has been developed in the MIRROR FP7 EU project. This paper presents the CSRL model in its version 1.2.1, which compared to previous versions has a stronger focus on the triggering of reflection, on changes to work resulting from reflection, and on how reflective learning processes involves transitions between levels in the organization. As part of addressing these concerns, the model now includes a separate timeline view explicitly showing levels in the organization. The paper describes how the CSRL model was evaluated in April-May 2013. Main findings from the evaluation are outlined, and implications for further refinement of the model and associated guidelines for its use are discussed.

[1]  Ulrike Cress,et al.  Reflection as a catalyst for organisational learning , 2013 .

[2]  Wil M. P. van der Aalst,et al.  Workflow Patterns , 2004, Distributed and Parallel Databases.

[3]  Michael Prilla,et al.  The Socio-Technical Walkthrough for Participatory Process Design , 2012, Implementing International Services.

[4]  John Krogstie.  Model-Based Development and Evolution of Information Systems: A Quality Approach , 2012 .

[5]  Michael Prilla,et al.  Computer Support for Reflective Learning in the Workplace: A Model , 2012, 2012 IEEE 12th International Conference on Advanced Learning Technologies.

[6]  Mary Beth Rosson,et al.  Promoting Reflective Thinking in Collaborative Learning Activities , 2008, 2008 Eighth IEEE International Conference on Advanced Learning Technologies.

[7]  John Krogstie,et al.  Harmonising Business Processes of Collaborative Networked Organisations Using Process Modelling , 2004, Virtual Enterprises and Collaborative Networks.

[8]  Jodi Forlizzi,et al.  Understanding my data, myself: supporting self-reflection with ubicomp technologies , 2011, UbiComp '11.

[9]  Michael Prilla,et al.  Anyone can use Models: Potentials, Requirements and Support for Non-Expert Model Interaction , 2013, Int. J. e Collab..

[10]  Monica Divitini,et al.  Supporting Reflection in Software Development with Everyday Working Tools , 2010, COOP.

[11]  Neil A. M. Maiden,et al.  Collaborative modelling of reflection to inform the development and evaluation of work-based learning technologies , 2012, i-KNOW '12.

[12]  G. Stahl.  Building Collaborative Knowing , 2006 .

[13]  Dongsik Kim,et al.  Designing Collaborative Reflection Supporting Tools in e-Project-Based Learning Environments , 2002 .

[14]  Xiaodong Lin,et al.  Designing technology to support reflection , 1999 .

[15]  Michael Prilla,et al.  Understanding and Supporting Reflective Learning Processes in the Workplace: The CSRL Model , 2013, EC-TEL.

[16]  S. Høyrup.  Reflection as a core process in organisational learning , 2004 .

[17]  Ulrike Cress,et al.  A systemic and cognitive view on collaborative knowledge building with wikis , 2008, Int. J. Comput. Support. Collab. Learn..

[18]  Kurt Sandkuhl,et al.  Participative Enterprise Modeling: Experiences and Recommendations , 2007, CAiSE.

[19]  Fred A. J. Korthagen,et al.  Levels in reflection: core reflection as a means to enhance professional growth , 2005 .

[20]  Daniel L. Moody,et al.  The “Physics” of Notations: Toward a Scientific Basis for Constructing Visual Notations in Software Engineering , 2009, IEEE Transactions on Software Engineering.

[21]  Mary Besterfield-Sacre,et al.  Reflection tools in modeling activities , 2010, ICLS.

[22]  Janis Stirna,et al.  Towards Defining a Competence Profile for the Enterprise Modeling Practitioner , 2010, PoEM.

[23]  Michael Prilla,et al.  Fostering Collaborative Redesign of Work Practice: Challenges for Tools Supporting Reflection at Work , 2013, ECSCW.

[24]  Michael Prilla,et al.  Integrating Ordinary Users into Process Management: Towards Implementing Bottom-Up, People-Centric BPM , 2012, BMMDS/EMMSAD.

[25]  John Krogstie,et al.  Participatory Development of Enterprise Process Models , 2005, Information Modeling Methods and Methodologies.

[26]  J. Lave.  Understanding practice: The practice of learning , 1993 .