Building information systems as universalized locals

We report on our experiences in a participatory design project to develop ICTs in a hospital ward working with deliberate self-harm patients. This project involves the creation and constant re-creation of socio-technical ensembles that satisfy the various, changing and often contradictory and conflicting needs in this context. Such systems are shaped in locally meaningful ways but nevertheless reach beyond their immediate context to gain wider importance and to be integrated with the larger environment.

[1]  G. Bowker,et al.  The multiple bodies of the medical record : Toward a sociology of an artifact , 1996 .

[2]  F. P. Goyla.  Legacy integration-changing perspectives [Cobol] , 2000 .

[3]  James Fleck,et al.  Innofusion: Feedback in the Innovation Process , 1993 .

[4]  Tom Rodden,et al.  Moving out from the control room: ethnography in system design , 1994, CSCW '94.

[5]  Eric Monteiro,et al.  Changing irreversible networks , 1998, ECIS.

[6]  Margaret Tierney,et al.  The Commodification of Industry Applications Software , 1992 .

[7]  Marc Berg,et al.  Orders and Their Others: On the Constitution of Universalities in Medical Work , 2000 .

[8]  G. Psathas.  Everyday language : studies in ethnomethodology , 1981 .

[9]  Marc Berg,et al.  Of Forms, Containers, and the Electronic Medical Record: Some Tools for a Sociology of the Formal , 1997 .

[10]  E. Schegloff,et al.  Two preferences in the organization of reference to persons in conversation and their interaction , 1979 .

[11]  G. Button,et al.  Talk and Social Organisation , 1988 .

[12]  Rob Procter,et al.  Being there and doing IT : a case study of a co-development approach in healthcare , 2000 .

[13]  H. Scarbrough,et al.  Expertise and Innovation , 1995 .

[14]  Peter Milling.  Computer integrated manufacturing in German industry: aspirations and achievements , 1997 .

[15]  Antonio Casimiro Caputo,et al.  Computer integrated manufacturing in small companies: a case study , 1998 .

[16]  Andrew Clement,et al.  A retrospective look at PD projects , 1993, CACM.

[17]  Geraldine Fitzpatrick,et al.  Understanding the Paper Health Record in Practice: Implications for EHRs , 2000 .

[18]  Alex Voss,et al.  Innovation in use: Interleaving day-to-day operation and systems development , 2000 .

[19]  M. Berg,et al.  Standardization in Action: Achieving Local Universality through Medical Protocols , 1997 .