Technology Adaptation: The Case of Large-Scale Information Systems

The deployment of large-scale information systems is a major trend in the corporate world today due to a number of driving forces such as the Internet, globalization, and the use of IT for distributed knowledge. However, the adaptation process of such new technologies is not yet well understood. With its theoretical basis on structuration theory and actor network theory (ANT), this study employs a case study methodology with organizations implementing ERP systems and investigates how the technological adaptation of large-scale IS, specifically ERP systems, differs from that of traditional (standalone) IS. Our findings are expected to have both theoretical and practical implications for the design as well as implementation of large-scale IS.

[1]  BoudreauMarie-Claude,et al.  Learning to Implement Enterprise Systems , 2002 .

[2]  R. Baskerville,et al.  Organizational and Social Perspectives on Information Technology , 2013, IFIP — The International Federation for Information Processing.

[3]  Kristin Braa,et al.  Technology as traitor: emergent SAP infrastructure in a global organization , 1998, ICIS '98.

[4]  A. Langley Strategies for Theorizing from Process Data , 1999 .

[5]  Knut H. Rolland Challenging the Installed Base: Deploying a Large-Scale IS in a Global Organization , 2000, ECIS.

[6]  Ronald E. Rice,et al.  Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team , 2000, MIS Q..

[7]  Blake Ives,et al.  Applications of Global Information Technology: Key Issues for Management , 1991, MIS Q..

[8]  E. Shils The Constitution Of Society , 1982 .

[9]  Daniel J. Brass,et al.  Changing patterns or patterns of change: the effects of a change in technology on social network str , 1990 .

[10]  S. Barley Images of Imaging: Notes on Doing Longitudinal Field Work , 1990 .

[11]  Marlei Pozzebon,et al.  Combining a Structuration Approach with a Behavioral-Based Model to Investigate ERP Usage , 2000 .

[12]  Pamela S. Tolbert,et al.  Institutionalization and Structuration: Studying the Links between Action and Institution , 1997 .

[13]  T. Davenport Putting the enterprise into the enterprise system. , 1998, Harvard business review.

[14]  D. Rousseau Issues of level in organizational research: Multi-level and cross-level perspectives. , 1985 .

[15]  Olga Volkoff,et al.  Using the Structurational Model of Technology to Analyze an ERP Implementation , 1999 .

[16]  Rob Kling,et al.  The Institutional Character of Computerized Information Systems , 1989 .

[17]  M. Lynne Markus,et al.  Paradigm Shifts - E-Business and Business/Systems Integration , 2000, Commun. Assoc. Inf. Syst..

[18]  S. Barley Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments. , 1986, Administrative science quarterly.

[19]  A. Giddens The Constitution of Society , 1985 .

[20]  Ojelanki K. Ngwenyama,et al.  Groupware, social action and organizational emergence: On the process dynamics of computer mediated distributed work , 1998 .

[21]  M. Markus,et al.  Information technology and organizational change: causal structure in theory and research , 1988 .

[22]  Michael Milford,et al.  Are ERP Implemenations Qualitatively Different from Other Large Systems Implementations , 2000 .

[23]  D. Leonard-Barton,et al.  Implementation as mutual adaptation of technology and organization , 1988 .

[24]  Rob Kling,et al.  Does technology drive history? The dilemma of technological determinism , 1996 .

[25]  Gerardine DeSanctis,et al.  Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory , 1994 .

[26]  Knut H. Rolland,et al.  Horizontal Information Systems: Emergent Trends and Perspectives , 2000, Organizational and Social Perspectives on IT.

[27]  Wanda J. Orlikowski,et al.  Improvising Organizational Transformation Over Time: A Situated Change Perspective , 1996, Inf. Syst. Res..

[28]  R. Westrum The Social Construction of Technological Systems , 1989 .

[29]  Michael B. Usher,et al.  Science in action , 1993, Nature.

[30]  E. von Hippel,et al.  Sources of Innovation , 2016 .

[31]  C. Ciborra Introduction: what does groupware mean for the organizations hosting it? , 1997 .

[32]  Wanda J. Orlikowski,et al.  Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other? , 2001, MIS Q..