THE EFFECT OF AFFECT: DECISION MAKING IN THE EMOTIONAL CONTEXT OF HEALTH CARE

For many years, cognitive science assumed that rational actors would make objectively normative decisions given the time and information they had available. However, research has shown that emotion and value-based judgments can fundamentally change the way decisions are considered and evaluated. This is a greater challenge in the health care domain, particularly the emergency room where life and death decisions are made frequently and uncertainty makes optimal decision making impossible. This presentation will present medical professionals with self-awareness of how emotions may affect their own decision making and administrators with insights into how to develop safer and more error resilient processes and procedures for their Emergency Room environments.

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