How do people perceive, understand, and anticipate responding to flash flood risks and warnings? Results from a public survey in Boulder, Colorado, USA

This study investigates flash flood forecast and warning communication, interpretation, and decision making, using data from a survey of 418 members of the public in Boulder, Colorado, USA. Respondents to the public survey varied in their perceptions and understandings of flash flood risks in Boulder, and some had misconceptions about flash flood risks, such as the safety of crossing fast-flowing water. About 6% of respondents indicated consistent reversals of US watch-warning alert terminology. However, more in-depth analysis illustrates the multi-dimensional, situationally dependent meanings of flash flood alerts, as well as the importance of evaluating interpretation and use of warning information along with alert terminology. Some public respondents estimated low likelihoods of flash flooding given a flash flood warning; these were associated with lower anticipated likelihood of taking protective action given a warning. Protective action intentions were also lower among respondents who had less trust in flash flood warnings, those who had not made prior preparations for flash flooding, and those who believed themselves to be safer from flash flooding. Additional analysis, using open-ended survey questions about responses to warnings, elucidates the complex, contextual nature of protective decision making during flash flood threats. These findings suggest that warnings can play an important role not only by notifying people that there is a threat and helping motivate people to take protective action, but also by helping people evaluate what actions to take given their situation.

[1]  Eve Gruntfest,et al.  Risk factors for driving into flooded roads , 2007 .

[2]  John Handmer,et al.  ‘Shelter-in-place’ vs. evacuation in flash floods , 2009 .

[3]  Nicole Dash,et al.  Evacuation Decision Making and Behavioral Responses: Individual and Household , 2007 .

[4]  Rebecca E. Morss,et al.  Exploring Variations in People’s Sources, Uses, and Perceptions of Weather Forecasts , 2011 .

[5]  Kathleen Sherman-Morris,et al.  Tornado warning dissemination and response at a university campus , 2010 .

[6]  Kathleen Sherman-Morris,et al.  Tornadoes, television and trust—A closer look at the influence of the local weathercaster during severe weather , 2005 .

[7]  Melissa L. Finucane,et al.  Risk as Analysis and Risk as Feelings: Some Thoughts about Affect, Reason, Risk, and Rationality , 2004, Risk analysis : an official publication of the Society for Risk Analysis.

[8]  Ilan Kelman,et al.  An analysis of the causes and circumstances of flood disaster deaths. , 2005, Disasters.

[9]  Céline Lutoff,et al.  Human exposure to flash floods – Relation between flood parameters and human vulnerability during a storm of September 2002 in Southern France , 2008 .

[10]  Baruch Fischhoff Risk Analysis and Human Behavior , 2012 .

[11]  K. Witte Putting the fear back into fear appeals: The extended parallel process model , 1992 .

[12]  Teun Terpstra,et al.  Perception and Communication of Flood Risks: A Systematic Review of Empirical Research , 2013, Risk analysis : an official publication of the Society for Risk Analysis.

[13]  J. K. Vrijling,et al.  Loss of life due to floods , 2008 .

[14]  E. C. Gruntfestb,et al.  Trauma and short-fuse weather warning perceptions , 2008 .

[15]  Michael K Lindell,et al.  The Protective Action Decision Model: Theoretical Modifications and Additional Evidence , 2012, Risk analysis : an official publication of the Society for Risk Analysis.

[16]  Walker S. Ashley,et al.  Flood Fatalities in the United States , 2008 .

[17]  Shih-Kai Huang,et al.  Who Leaves and Who Stays? A Review and Statistical Meta-Analysis of Hurricane Evacuation Studies , 2016 .

[18]  Moazzem Hossain,et al.  Analysis of Flood Fatalities in Texas , 2015 .

[19]  Margôt Kuttschreuter,et al.  Bringing appraisal theory to environmental risk perception: a review of conceptual approaches of the past 40 years and suggestions for future research , 2012 .

[20]  B. Fischhoff,et al.  How safe is safe enough? A psychometric study of attitudes towards technological risks and benefits , 1978 .

[21]  Bob Edwards,et al.  Heading for higher ground: factors affecting real and hypothetical hurricane evacuation behavior , 2000 .

[22]  J Malilay,et al.  Predictors for people's response to a tornado warning: Arkansas, 1 March 1997. , 2000, Disasters.

[23]  Ming-Chou Ho,et al.  Why are flood and landslide victims less willing to take mitigation measures than the public? , 2008 .

[24]  DeMond Shondell Miller,et al.  THE IMPACT OF INFORMATION AND RISK PERCEPTION ON THE HURRICANE EVACUATION DECISION-MAKING OF GREATER NEW ORLEANS RESIDENTS , 2007 .

[25]  M. Hayden,et al.  Trauma and short-fuse weather warning perceptions , 2007 .

[26]  B. Fischhoff,et al.  Risk Communication: A Mental Models Approach , 2001 .

[27]  Jamie D. Mitchem An analysis of the September 20 , 2002 Indianapolis Tornado : public response to a tornado warning and damage assessment difficulties , 2003 .

[28]  B Fischhoff,et al.  A New Scale for Assessing Perceptions of Chance , 2000, Medical decision making : an international journal of the Society for Medical Decision Making.

[29]  Ortwin Renn,et al.  The Risk Perception Paradox—Implications for Governance and Communication of Natural Hazards , 2013, Risk analysis : an official publication of the Society for Risk Analysis.

[30]  Dennis J. Parker,et al.  Understanding and enhancing the public's behavioural response to flood warning information , 2009 .

[31]  W. Botzen,et al.  A Review of Risk Perceptions and Other Factors that Influence Flood Mitigation Behavior , 2012, Risk analysis : an official publication of the Society for Risk Analysis.

[32]  Mark James,et al.  False Alarms and Missed Events: The Impact and Origins of Perceived Inaccuracy in Tornado Warning Systems , 2013, Risk analysis : an official publication of the Society for Risk Analysis.

[33]  Céline Lutoff,et al.  Social and Hydrological Responses to Extreme Precipitations: An Interdisciplinary Strategy for Postflood Investigation , 2014 .

[34]  Teun Terpstra,et al.  Emotions, Trust, and Perceived Risk: Affective and Cognitive Routes to Flood Preparedness Behavior , 2011, Risk analysis : an official publication of the Society for Risk Analysis.

[35]  Joseph Trainor,et al.  Geographic Specificity, Tornadoes, and Protective Action , 2012 .

[36]  Wibecke Brun,et al.  Cognitive components in risk perception: Natural versus manmade risks , 1992 .

[37]  David M. Schultz,et al.  Decision Making by Austin, Texas, Residents in Hypothetical Tornado Scenarios* , 2010 .

[38]  Ethan T Knocke,et al.  Flash Flood Awareness in Southwest Virginia , 2007, Risk analysis : an official publication of the Society for Risk Analysis.

[39]  K. Hirschboeck,et al.  Managing Flash Floods: Risk Perception from a Cultural Perspective , 2008 .

[40]  M. Diakakis,et al.  Vehicle-related flood fatalities in Greece , 2013 .

[41]  Kathleen Sherman-Morris,et al.  The Public Response to Hazardous Weather Events: 25 Years of Research , 2013 .

[42]  J. Downs,et al.  Experimental Tests of Risk Ladders in the Elicitation of Perceived Likelihood , 2015 .

[43]  S. Brody,et al.  Examining the 100‐Year Floodplain as a Metric of Risk, Loss, and Household Adjustment , 2013, Risk analysis : an official publication of the Society for Risk Analysis.

[44]  Dennis S. Mileti,et al.  Communication of Emergency Public Warnings: A Social Science Perspective and State-of-the-Art Assessment , 1990 .

[45]  Julie L. Demuth,et al.  Understanding Public Hurricane Evacuation Decisions and Responses to Forecast and Warning Messages , 2016 .

[46]  Matthew B. Miles,et al.  Qualitative Data Analysis: An Expanded Sourcebook , 1994 .

[47]  Fran H. Norris,et al.  Predicting Evacuation in Two Major Disasters: Risk Perception, Social Influence, and Access to Resources , 1999 .

[48]  P. Slovic Perception of risk. , 1987, Science.

[49]  Céline Lutoff,et al.  How to get there? Assessing motorists' flash flood risk perception on daily itineraries , 2007 .

[50]  Andrew J. Ansorge Improving NWS Communication: Hazard Simplification Demonstration , 2013 .

[51]  Christopher K. Hsee,et al.  Risk as Feelings , 2001, Psychological bulletin.

[52]  Rebecca E. Morss,et al.  Interactions among Flood Predictions, Decisions, and Outcomes: Synthesis of Three Cases , 2010 .

[53]  M. Siegrist,et al.  Flooding Risks: A Comparison of Lay People's Perceptions and Expert's Assessments in Switzerland , 2006, Risk analysis : an official publication of the Society for Risk Analysis.

[54]  Wibecke Brun,et al.  Judgments of risk and probability: the role of frequentistic information , 1999 .

[55]  Katherine A. McComas,et al.  Defining Moments in Risk Communication Research: 1996–2005 , 2006, Journal of health communication.

[56]  Kim Wright,et al.  A Review of People’s Behavior in and around Floodwater , 2015 .

[57]  Heather Lazrus,et al.  “Know What to Do If You Encounter a Flash Flood”: Mental Models Analysis for Improving Flash Flood Risk Communication and Public Decision Making , 2016, Risk analysis : an official publication of the Society for Risk Analysis.

[58]  K. A. Ericsson,et al.  Protocol Analysis: Verbal Reports as Data , 1984 .

[59]  R. Wood,et al.  Mortality from flash floods: a review of national weather service reports, 1969-81. , 1983, Public health reports.

[60]  Heather Lazrus,et al.  Flash Flood Risks and Warning Decisions: A Mental Models Study of Forecasters, Public Officials, and Media Broadcasters in Boulder, Colorado , 2015, Risk analysis : an official publication of the Society for Risk Analysis.

[61]  Gilbert F. White,et al.  Big Thompson Flood Exposes Need for Better Flood Reaction System to Save Lives , 1978 .

[62]  Heather Lazrus,et al.  Factors Affecting Hurricane Evacuation Intentions , 2015, Risk analysis : an official publication of the Society for Risk Analysis.

[63]  Klaus Wagner,et al.  Mental Models of Flash Floods and Landslides , 2007, Risk analysis : an official publication of the Society for Risk Analysis.

[64]  B. Morrow,et al.  Vulnerability beyond Stereotypes: Context and Agency in Hurricane Risk Communication , 2012 .

[65]  Thomas W. Schmidlin,et al.  Vehicle‐related flood deaths in the United States, 1995–2005 , 2012 .

[66]  T. Grothmann,et al.  People at Risk of Flooding: Why Some Residents Take Precautionary Action While Others Do Not , 2006 .

[67]  S. Kimmel,et al.  Comparing the Standard Rating Scale and the Magnifier Scale for Assessing Risk Perceptions , 2005, Medical decision making : an international journal of the Society for Medical Decision Making.

[68]  S. Cutter,et al.  Crying wolf: Repeat responses to hurricane evacuation orders , 1998 .

[69]  Julie L. Demuth Developing a valid scale of past tornado experiences , 2015 .

[70]  R. Morss,et al.  Storm surge and "certain death": Interviews with Texas coastal residents following Hurricane Ike , 2010 .

[71]  D. Dillman Mail and internet surveys , 1999 .

[72]  V. Chandrasekar,et al.  The Great Colorado Flood of September 2013 , 2015 .

[73]  Cedar League What were they thinking? Using YouTube to observe driver behavior while crossing flooded roads , 2011 .

[74]  Jerald A. Brotzge,et al.  The Tornado Warning Process: A Review of Current Research, Challenges, and Opportunities , 2013 .