A case study of EIS development by an experienced EIS developer

This paper describes the development of an EIS in an Australian-based subsidiary of a multinational firm. The EIS development team was lead by an experienced EIS developer seconded from the U.S.-based parent company. The structure of the EIS team and the nature of the system development process are described. Many of the problems that are normally confronted by EIS developers were avoided by the EIS team. The leader of this team was able to use his experience to ensure the smooth progression of the system development effort. The system is now the official management information source in the organisation. A survey of the system’s users confirmed that the users find the system useful and the EIS team responsive to their needs.