Evaluating impact: Evaluation and continual improvement for performance improvement practitioners by Ingrid Guerra-Lopez

Ingrid Guerra-Lopez, PhD, is an assistant professor at Wayne State University. She publishes, teaches, consults, and also conducts research in the areas of organizational effectiveness, performance evaluation, needs assessment and analysis, and strategic alignment. She earned her master's and doctoral degrees from Florida State University. She is co-author of Practical Evaluation for Educators: Finding What Works and What Doesn't with Roger Kaufman and Bill Platt. Evaluating Impact (ISBN:1-59996-051-6) is published by HRD Press and ISPI (price $19.95). The publisher may be reached online at http://www.hrdpress.com or by telephone at 800-822-2891.