Materials handling device (MHD) widely used in many industries to serve as an effective
handling tool for goods. The negligence of meeting the good design requirements of this
device may cause injury or discomfort to the workers. Sprains and strain are common
injuries experienced by the workers associated with the misuse or poor design of MHD.
ln recognition the importance of the MHD design, this study was conducted to redesign
the existing MHD for pushing and pulling activities in manufacturing industry using hand
pallet truck as a case study. Ergonomics analysis and Quality Function Deployment
(QFD) have been integrated to redesign a hand pallet truck so that it can fulfill workers '
requirements plus with safe working practice. Based on the findings, the authors
concluded that the integration of ergonomics analysis and QFD was proved to be an
effective and scientific solution in designing an ergonomic materials handling device.