论文信息 - User-centered consultation by a society of agents

User-centered consultation by a society of agents

User-centered consultation systems can be viewed as systems with trust in the competence of the user, whereas conventional knowledge systems are often based on some mistrust. By offering a variety of formal and informal diagnostic services mediated by flexible agents, the user solves his or her problem by asking the agents for specific information complementary to his or her knowledge. The development process is flexible enough to build minimalist Wiki-like informal systems very quickly, which can be incrementally refined and formalized in a distributed manner. The approach is demonstrated with two case studies.

[1] Frank Fuchs-Kittowski,et al. Knowledge creating communities in the context of work processes , 2002, SIGG.

[2] Bo Leuf,et al. The Wiki Way: Quick Collaboration on the Web , 2001 .

[3] Frank Puppe. Knowledge reuse among diagnostic problem-solving methods in the Shell-Kit D3 , 1998, Int. J. Hum. Comput. Stud..

[4] Adam Farquhar,et al. The Road Ahead for Knowledge Management: An AI Perspective , 2000, AI Mag..

[5] Catholijn M. Jonker,et al. On the use of shared task models in knowledge acquistion, strategic user interaction and clarification agents , 2000, Int. J. Hum. Comput. Stud..

[6] Frank Puppe,et al. A Diagnostic Expert System for Structured Reports, Quality Assessment, and Training of Residents in Sonography , 2004, Medizinische Klinik.

[7] Aurélien Slodzian. Kinesys, a Participative Approach to the Design of Knowledge Systems , 2000, EKAW.

[8] Matthew Richardson,et al. Building large knowledge bases by mass collaboration , 2003, K-CAP '03.

[9] Nigel Shadbolt,et al. Knowledge Engineering and Management , 2000 .

[10] Frans Coenen,et al. Validation and verification of knowledge based systems : theory, tools and practice , 1999 .

[11] Frank Puppe,et al. Evaluation of a novel case-based training program (d3web.Train) in hematology , 2005, Annals of Hematology.