Leading People: Learning from People, Lessons from Education Professionals

Preface - individuals and institutions - the soloists in the orchestra the case of a department under threat - the convergence of values are you really hearing this? - communicating for quality learning the deskillers and the empowerers learning to shed old skins - collaborating for change investing in people -investing in systems controlling, or connecting? - working together to find solutions the quiet workers and the trumpet blowers towards a new professionalism - exploiting a resource? or serving people's real needs?.