Multi-user Twitter Analysis for Crisis Room Environments

In this paper we suggest novel interaction and visualization techniques for a prospective ECML crisis room environment focusing on the analysis of social media data. For this purpose we describe both, concepts providing a Daily Newsflash and concepts for the preparation of Daily Reports referring to a selected incident or crisis situation. The Daily Newsflash is an overview of global incidents regarding humanitarian crises, natural disasters, disease outbreaks, conflicts, etc. Such a bulletin typical contains 1-5 international items with brief facts and 1-5 European items. For selected incidents or crisis situations a Daily Report is prepared. A typical Daily Report consists of one page usually providing a map, key facts, and a brief summary of the situation.