Identifying Variables to Define Innovator Group in the Healthy Food Industry: A Fuzzy Approach

Customer adoption of innovation is a multi-disciplinary research area which has been extensively researched. However, identifying the most important variables that affect the adoption process remains unattended. In this paper, we propose Fuzzy TOPSIS method to rank variables that affect the Innovator Group customers. With an illustrative example we explain the method’s applicability and we conclude by discussing implications for marketing research and healthy food industry.

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