Innovation, diffusion and adoption of total quality management (TQM)

Purpose – The present paper seeks to establish, through literature reports, if TQM is still a management theory in vogue or now a management fad. To achieve this, the innovative change process of TQM is examined, along the dimension of creativity, invention, innovation, diffusion and adoption.Design/methodology/approach – The approach for data collection is basically secondary sources. The literature is extensively reviewed to arrive at the position presented in the paper.Findings – From the reviews made it is argued that, although TQM looks faddish in graphical presentation of articles on TQM, it cannot be concluded that it is now a management fad. Though reports on TQM seem to diminish among popular press but academic scholars are still very much engrossed with empirical studies on TQM. This is based on the fact that many organizations still adopt and implement TQM and its diffusion is on the increase globally.Research limitations/implications – The main source of literature for the presentation is the ...

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