Prospective Analysis of Cooperative Provision of Industrial Services Using Coloured Petri Nets

International customer demands in the capital goods industry force providers of industrial services to be present on a global market. Often this can only be realised efficiently by cooperating with other partners. But the process to configure a cooperation and choose an adequate cooperation alternative still lacks adequate support. Existing approaches to evaluate services or cooperation are not suitable for an assessment of different alternatives prior to their implementation. Simulation approaches for production networks on the other hand, cannot be used for industrial services. This paper deals with an approach to overcome this problem and presents a simulation model based on Petri net theory for the prospective analysis of cooperative provision of industrial services. To achieve this goal, a domain-specific conceptual model of cooperative provision of industrial services has been developed that considers the constitutive characteristics of industrial services and their cooperative provision and maps them onto the formal notation of coloured Petri nets to form an executable simulation model. As a result, machine and equipment producers will be able to assess their cooperation alternatives related to integrated service provision in advance and thus avoid cost-intensive false decisions.

[1]  Richard Schrodt.  1. Modelle und Methoden , 1983 .

[2]  A. Alan B. Pritsker,et al.  Principles of Simulation Modeling , 2007 .

[3]  Kurt Jensen.  Sixth Workshop and Tutorial on Practical Use of Coloured Petri Nets and the CPN Tools Aarhus, Denmark, October 24-26, 2005 , 2004 .

[4]  R. Gulati,et al.  Guest editors’ introduction to the special issue: strategic networks , 2000 .

[5]  Stewart Robinson,et al.  Simulation: The Practice of Model Development and Use , 2004 .

[6]  Michael Bastian,et al.  Modelle und Methoden in Problemlösungsprozessen , 2004 .

[7]  Kurt Jensen,et al.  Colored Petri nets (vol. 3) , 1997 .

[8]  Averill M. Law,et al.  Simulation Modeling and Analysis , 1982 .

[9]  W. Hlubek,et al.  Certified Service — Gütesiegel für industrielle Dienstleistungen , 2004 .

[10]  Hans-Jürgen Warnecke,et al.  Vom Fraktal zum Produktionsnetzwerk , 1999 .

[11]  Christopher M. Schlick,et al.  A comparative simulation study of work processes in autonomous production cells , 2002 .

[12]  James Lyle Peterson,et al.  Petri net theory and the modeling of systems , 1981 .

[13]  Thomas H. Naylor,et al.  Verification of Computer Simulation Models , 1967 .

[14]  M. Bruhn.  Qualitätsmanagement für Dienstleistungen , 1996 .

[15]  A. Donabedian.  The definition of quality and approaches to its assessment , 1980 .

[16]  Stephen S. Lavenberg,et al.  Computer Performance Modeling Handbook , 1983, Int. CMG Conference.

[17]  W.M.P. van der Aalst,et al.  Chapter 1: Putting Petri nets to work in the workflow arena , 2003 .

[18]  J. Banks,et al.  Handbook of Simulation , 1998 .

[19]  Veränderte Blickwinkel auf Unternehmen , 1999 .

[20]  Kurt Jensen.  High-Level Petri Nets , 1982, European Workshop on Applications and Theory of Petri Nets.

[21]  H. Luczak,et al.  Internationalisierung von industriellen Dienstleistungen: Bestandsaufnahme und Entscheidungsunterstützung , 2005 .

[22]  Rüdiger Valk,et al.  Petri Nets for Systems Engineering , 2003, Springer Berlin Heidelberg.

[23]  Jerry Banks,et al.  Principles of Simulation , 2007, Introduction to Stochastic Processes and Simulation.

[24]  J. Banks,et al.  Discrete-Event System Simulation , 1995 .

[25]  Shelly Scott-Nash,et al.  Simulation of Service Systems , 2007 .

[26]  Kurt Jensen,et al.  Coloured Petri Nets , 1997, Monographs in Theoretical Computer Science An EATCS Series.

[27]  Rüdiger Valk,et al.  Petri nets for systems engineering - a guide to modeling, verification, and applications , 2010 .

[28]  Jörg Sydow,et al.  Network Development by Means of Network Evaluation? Explorative Insights from a Case in the Financial Services Industry , 2004 .

[29]  Wie Dienstleister gemeinsam den Erfolg suchen — Eine empirische Studie über Netzwerke kleiner und mittlerer Dienstleister , 2003 .

[30]  Wil M. P. van der Aalst,et al.  Workflow Patterns , 2004, Distributed and Parallel Databases.

[31]  R. Wise,et al.  Go Downstream: The New Profit Imperative in Manufacturing , 1999 .

[32]  Jiacun Wang,et al.  Timed Petri Nets , 1998, The Kluwer International Series on Discrete Event Dynamic Systems.

[33]  Holger Luczak,et al.  Betriebsorganisation im Unternehmen der Zukunft , 2004 .

[34]  Frank Stüllenberg,et al.  Effizienz- und Effektivitätssteuerung von Kooperationen mit Hilfe der Balanced Scorecard , 2002 .

[35]  Barry L. Nelson,et al.  Statistical Analysis of Simulation Results , 2007 .