Challenges and issues in e-government project assessment

Electronic Governance (e-Governance) has received a tremendous interest world over. Significant amount of money is being put into making e-Governance a reality. A number of Projects are being taken up at various levels, it therefore becomes important to make reasonable means of assessment to see whether the projects have achieved or are going to achieve their planned goals. Proper assessment of these projects gives us crucial learning on the kind of changes needed to be done to make them successful. This paper is based on the research work being done by the author. The paper puts across the key issues and challenges in assessing e-Gov projects and propose a model which has been piloted in one of the assessment studies at the national level in India.