A Critical Review of Research on the Economic Valuation of Libraries

The value of the library has always been recognized positively. Economic valuation of libraries and their services uses a concrete methodology that enables the quantification of library value and communication of said value among library stakeholders. This paper presents a comprehensive review of literature on economic valuation of the library based on a total of 89 studies conducted over the last quarter-century. Research on library valuation began in the mid-1990`s with the formal exploration of the value of public libraries from a theoretical point of view. In the 2000`s, various theories and methodologies were reviewed and put into actual measurement studies. The comprehensive review and analysis point to the need for the development of consistent and reliable set of methods, which will facilitate further application of methods and comparison of results.

[1]  Giyeon Kim,et al.  A critical review of valuation studies to identify frameworks in library services , 2011 .

[2]  Charles R. McClure,et al.  Recent Views on Identifying Impacts from Public Libraries , 1999 .

[3]  A. Morris,et al.  Estimating the economic value of library benefits , 2003 .

[4]  Hye-Kyung Chung,et al.  An Exploratory Meta Analysis of Library Economic Valuation Studies , 2009 .

[5]  Eileen G. Abels Improving Reference Service Cost Studies. , 1997 .

[6]  Paul B. Kantor Library Cost Analysis , 1989 .

[7]  Yale M. Braunstein Costs and Benefits of Library Information : The User Point of View , 1979 .

[8]  차미경 공공도서관의 지역사회에 대한 영향력 평가 지표 개발에 관한 연구 , 2003 .

[9]  Juan Oliva-Moreno,et al.  Differences between willingness to pay and willingness to accept for visits by a family physician: A contingent valuation study , 2010, BMC public health.

[10]  Peter Johan Lor,et al.  Challenges of the Approaching Knowledge Society: Major International Issues Facing LIS Professionals , 2007 .

[11]  Aatto J. Repo,et al.  The dual approach to the value of information: An appraisal of use and exchange values , 1986, Inf. Process. Manag..

[12]  Roxanne Missingham Libraries and economic value: a review of recent studies , 2005 .

[13]  Svanhild Aabø,et al.  Public library valuation, nonuse values, and altruistic motivations , 2004 .

[14]  Young-Man Ko A Discourse on the Economic Efficiency of Information , 2003 .

[15]  Catherine M. Chambers,et al.  Contingent Valuation of Quasi-Public Goods: Validity, Reliability, and Application To Valuing a Historic Site , 1998 .

[16]  Albert H. Segars,et al.  Information systems effectiveness: The construct space and patters of application , 1996, Inf. Manag..

[17]  A. Parasuraman,et al.  Communication and Control Processes in the Delivery of Service Quality , 1988 .

[18]  Svanhild Aabø,et al.  Libraries and return on investment (ROI): a meta‐analysis , 2009 .

[19]  Dong-Seok Kim,et al.  Economic Efficiency of Digital Library : A Case Study on the DLP of the National Digital Library , 2003 .

[20]  g Dong-Youl Jeon,et al.  A Theoretical Review on the Economic Evaluation and Measurement of the Technical Information Service , 2006 .

[21]  Glen E. Holt,et al.  Measuring Outcomes: Applying Cost-Benefit Analysis to Middle-Sized and Smaller Public Libraries , 2003, Libr. Trends.

[22]  Philip Hider Using the Contingent Valuation Method for Dollar Valuations of Library Services1 , 2008, The Library Quarterly.

[23]  Roswitha Poll Measuring impact and outcome of libraries , 2003 .

[24]  Pyo Soon-Hee A Study on the Measuring of the Economic Value of a Public Library , 2006 .

[25]  Mark L. Smith Using statistics to increase public library budgets , 1996 .

[26]  Chung Hye-Kyung A Study on Economic Analysis of Digital Archiving , 2004 .

[27]  Paul B. Kantor,et al.  Studying the value of library and information services. Part II. Methodology and taxonomy , 1997 .

[28]  Caroline Pung,et al.  Measuring the economic impact of the British library , 2004 .

[29]  Svanhild Aabø Are public libraries worth their price?: A contingent valuation study of Norwegian public libraries , 2005 .

[30]  Dwayne D. Gremler The Critical Incident Technique in Service Research , 2004 .

[31]  Hye-Kyung Jung,et al.  An Analysis of the Contingent Valuation Method to Measure the Economic Value of Public Libraries , 2007 .

[32]  Frank R. Allen,et al.  Using the Contingent Valuation Method to Measure Patron Benefits of Reference Desk Service in an Academic Library , 1999 .

[33]  Svanhild Aabø,et al.  Rational choice and valuation of public libraries , 2002, J. Libr. Inf. Sci..

[34]  Gregory L. Poe,et al.  What Do We Know About Groundwater Values? Preliminary Implications from a Meta Analysis of Contingent-Valuation Studies , 1994 .