HUMAN + MACHINE: REIMAGINING WORK IN THE AGE OF AI

Technology advances are making tech more...human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book Human + Machine, Accenture technology leaders Paul Daugherty and H. James Wilson showed how leading organizations use the power of humanmachine collaboration to transform their processes and their bottom lines. Now, as AI continues to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing dataefficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they are unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they are building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they are pursuing strategies that will take their place alongside classic winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Experience, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize postpandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation. Artificial intelligence threatens to disrupt the professions as it has manufacturing. Frank Pasquale argues that law and policy can avert this outcome and promote better ones: instead of replacing humans, technology can make our labor more valuable. Through regulation, we can ensure that AI promotes inclusive prosperity. Two statistics professors describe how intelligent machines are changing the world and use stories, rather than equations, to explain the mathematical language they use and provide a better grasp on concepts in data and probability. AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that