The role of management accounting in organizational control systems: preliminary evidence of an organic approach

There seems to be recognition in the literature that traditional management accounting and control systems (MAC) have limitations. However, there is limited knowledge about the practices organisations with a strategic focus adopt in relation to the development and operation of MAC systems. The purpose of this paper is to report the findings of a study designed to observe and codify MAC practices and their interface with strategy within the natural setting of an organisation. The research is based on a case study of a New Zealand based food manufacturing company. The findings provide evidence of an organic approach in the development and support of a strategic focus to MAC. This suggests an innovative style of performance management in a contemporary organisation.

[1]  Robin Cooper,et al.  When Lean Enterprises Collide: Competing Through Confrontation , 1995 .

[2]  J. Roos,et al.  Be Coherent, Not Visionary , 2001 .

[3]  Wai Fong Chua,et al.  Doing Field Research: Practice and Meta-Theory in Counterpoint , 1998 .

[4]  William J. Bruns,et al.  Information and Managers: A Field Study , 1993 .

[5]  R. Greenwood,et al.  Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism , 1996 .

[6]  K. Langfield-Smith,et al.  Performance Measurement and Reward Systems, Trust, and Strategic Change , 2003 .

[7]  B. P. Maloy Managing for the Future: The 1990s and Beyond , 1993 .

[8]  R. Lessem STRATEGIC MANAGEMENT AND ORGANIZATIONAL DYNAMICS , 2005 .

[9]  William Rotch,et al.  Management Control Systems: One View of Components and Their Interdependence1 , 1993 .

[10]  Mary K. Coulter Strategic Management in Action , 1997 .

[11]  Sten Jönsson,et al.  CATS, RATS, AND EARS: Making the case for ethnographic accounting research , 1997 .

[12]  A. Bhimani,et al.  Structure, formality and the importance of financial and non-financial information in strategy development and implementation , 2007 .

[13]  R. Chenhall Management control systems design within its organizational context: findings from contingency-based research and directions for the future , 2003 .

[14]  Kenneth A. Merchant,et al.  Field Research in Management Accounting and Control: A Review and Evaluation , 1992 .

[15]  D. Otley,et al.  Practice Developments in Budgeting: An Overview and Research Perspective , 2003 .

[16]  L. Parker Back to the future: The broadening accounting trajectory , 2001 .

[17]  J. Pearce,et al.  Strategic Management: Formulation, Implementation, and Control , 1991 .

[18]  Moshe Farjoun Towards an organic perspective on strategy , 2002 .

[19]  David Otley,et al.  Extending the Boundaries of Management Accounting Research: Developing Systems for Performance Management☆ , 2001 .

[20]  M. Goold,et al.  The paradox of strategic controls , 1990 .

[21]  Richard L. Daft,et al.  The Nature and Use of Formal Control Systems for Management Control and Strategy Implementation , 1984 .

[22]  Robert A. Simons How new top managers use control systems as levers of strategic renewal , 1994 .

[23]  C. Meyer How the right measures help teams excel , 1994 .

[24]  P. Collier Entrepreneurial control and the construction of a relevant accounting , 2005 .

[25]  R. Kaplan,et al.  Linking the Balanced Scorecard to Strategy , 1996 .

[26]  Laurie W. Pant The growing role of informal controls: does organization learning empower or subjugate workers? , 2001 .

[27]  Mark K. Fiegener The Control of Strategy in Dynamic versus Stable Environments , 1997 .

[28]  Antonio Davila,et al.  Performance Measurement and Control Systems for Implementing Strategy: Text and Cases , 1999 .

[29]  John Roberts,et al.  Strategy and accounting in a U.K. conglomerate , 1990 .

[30]  John F. Preble,et al.  TOWARDS A COMPREHENSIVE SYSTEM OF STRATEGIC CONTROL , 1992 .

[31]  R. Eccles The performance measurement manifesto. , 1991, Harvard business review.

[32]  D. Marginson,et al.  Encouraging strategic behaviour while maintaining management control: multi-functional project teams, budgets, and the negotiation of shared accountabilities in contemporary enterprises , 2005 .

[33]  Henry Mintzberg The rise and fall of strategic planning , 1993 .

[34]  G. Reid,et al.  Editorial. Problems, challenges and opportunities: the small business as a setting for management accounting research , 2000 .

[35]  A. J. Strickland,et al.  Strategic Management: Concepts and Cases , 1984 .

[36]  Charles C. Manz,et al.  Thriving on the knowledge of outsiders: Tapping organizational social capital , 2002 .

[37]  J. Horovitz,et al.  Strategic Control: A New Task for Top Management , 1979 .

[38]  James Brian Quinn,et al.  The Strategy Process , 1988 .

[39]  J. Mouritsen,et al.  Be critical! critique and naivete: Californian and French connections in critical Scandinavian accounting research , 2002 .

[40]  E. Ziegel,et al.  The Balanced Scorecard , 1998 .

[41]  James D. Sisson,et al.  How to Realize the Promise of Strategic Planning , 1993 .

[42]  J. J. Quinn,et al.  The Role of ‘Good Conversation’ In Strategic Control , 1996 .

[43]  Cyril Tomkins,et al.  Interdependencies, trust and information in relationships, alliances and networks , 2001 .

[44]  A. V. D. Ven,et al.  Explaining Development and Change in Organizations , 1995 .

[45]  T. Ward,et al.  Theory of perpetual management accounting innovation lag in hierarchical organizations , 1994 .

[46]  Thomas H. Johnson,et al.  Relevance Lost: The Rise and Fall of Management Accounting , 1987 .

[47]  Roger Groves,et al.  The everyday accountant and researching his reality , 1983 .

[48]  D. Larcker,et al.  Quality strategy, strategic control systems, and organizational performance , 1997 .

[49]  J. Morse Critical Issues in Qualitative Research Methods , 1993 .

[50]  R. Murray Lindsay,et al.  The use of organic models of control in JIT firms: Generalising Woodward's findings to modern , 1999 .

[51]  Bernard Pierce,et al.  Towards a More Comprehensive Understanding of the Roles of Management Accountants , 2007 .

[52]  R. Yin Case Study Research: Design and Methods , 1984 .

[53]  O. Boiral Tacit Knowledge and Environmental Management , 2002 .

[54]  R. Kaplan Measuring manufacturing performance: a new challenge for managerial accounting research , 1983 .

[55]  Rodney McAdam,et al.  Exploring the dichotomies within the tacit knowledge literature: towards a process of tacit knowing in organizations , 2007, J. Knowl. Manag..

[56]  Gordon E. Greenley,et al.  Integrating contemporary strategic management perspectives , 1997 .

[57]  Jeremy F. Dent Strategy, organization and control: Some possibilities for accounting research☆ , 1990 .

[58]  Bernard Pierce,et al.  Management control in audit firms¿Partners¿ perspectives , 2005 .

[59]  Robin Roslender,et al.  In search of strategic management accounting: Theoretical and field study perspectives , 2003 .

[60]  Thomas Ahrens,et al.  Accounting and Organizations: Realizing the Richness of Field Research , 1998 .

[61]  Kathleen M. Eisenhardt,et al.  Has Strategy Changed , 2002 .

[62]  E. Ziegel,et al.  Balanced Scorecard , 2019, Encyclopedia of Public Administration and Public Policy, Third Edition.

[63]  Francis D. Tuggle,et al.  Strategy Maps: Converting Intangible Assets into Tangible Outcomes , 2004 .

[64]  P. Drucker,et al.  Looking ahead: implications of the present. , 1997, Harvard business review.

[65]  J. Baxter,et al.  Alternative management accounting research—whence and whither , 2003 .

[66]  Hanne Nørreklit The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard , 2003 .

[67]  Michael D. Shields Research in management accounting by North Americans in the 1990s , 1997 .

[68]  David Otley,et al.  Management control in contemporary organizations: towards a wider framework , 1994 .

[69]  Henry Mintzberg,et al.  The Structure of "Unstructured" Decision Processes , 1976 .

[70]  J. Mouritsen,et al.  The 2nd wave of knowledge management: The management control of knowledge resources through intellectual capital information , 2005 .

[71]  M. Alvesson,et al.  Interfaces of control. Technocratic and socio-ideological control in a global management consultancy firm , 2004 .

[72]  Anil K. Gupta,et al.  Linking control systems to business unit strategy: impact on performance , 1985 .

[73]  A. Michael Huberman,et al.  An expanded sourcebook qualitative data analysis , 1994 .

[74]  John Burns,et al.  Management control in the 21st century , 2005 .

[75]  Kim Langfield-Smith,et al.  Management control systems and strategy: A critical review☆ , 1997 .

[76]  James Brian Quinn Strategy, Science and Management , 2002 .

[77]  J. Dillard,et al.  An environmentally enlightened accounting , 2005 .

[78]  M. Patton,et al.  Qualitative evaluation and research methods , 1992 .

[79]  Jill L. McKinnon Reliability and Validity in Field Research: Some Strategies and Tactics , 1988 .

[80]  David Otley,et al.  Management control and performance management: whence and whither? , 2003 .

[81]  R. Anthony,et al.  Planning and Control Systems: A Framework for Analysis , 1965 .

[82]  C. S. Chapman,et al.  Accountants in organisational networks , 1998 .

[83]  David Marginson,et al.  Management control systems and their effects on strategy formation at middle‐management levels: evidence from a U.K. organization , 2002 .

[84]  R. Scapens Researching management accounting practice: The role of case study methods , 1990 .

[85]  A. Bhimani,et al.  Management accounting : evolution not revolution , 1989 .

[86]  Thomas Ahrens,et al.  Accounting for Flexibility and Efficiency: A Field Study of Management Control Systems in a Restaurant Chain , 2004 .

[87]  R. Chenhall,et al.  Organic decision and communication processes and management accounting systems in entrepreneurial and conservative business organizations , 1995 .

[88]  M. Alvesson Beyond Neopositivists, Romantics, and Localists: A Reflexive Approach to Interviews in Organizational Research , 2003 .

[89]  Hanne Nørreklit The Balance on the Balanced Scorecard: A Critical Analysis of Some of Its Assumptions , 2000 .

[90]  D. Otley,et al.  Research in Management Control: An Overview of its Development , 1995 .

[91]  Shawn L. Berman,et al.  Tacit Knowledge as a Source of Competitive Advantage in the National Basketball Association , 2002 .

[92]  Robert S. Kaplan,et al.  The evolution of management accounting , 1984 .

[93]  R. Anthony,et al.  Management Control Systems , 2020, Management Control Systems and Tools for Internationalization Success.

[94]  Andrew Campbell,et al.  Designing Effective Organizations: How to Create Structured Networks , 2002 .

[95]  Ramji Balakrishnan,et al.  New directions in management accounting research , 1997 .