Management and the management of information, knowledge‐based and library services 2001

Reviews the general literature of management relevant to the information and library profession, and that of the management of information and library services, published in 2001. Themes emerging at major conferences are noted. Issues of growing concern are identified together with those that appear to be becoming of lesser interest.

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[74]  J. D. Hendry.  The Public Library Service , 2002 .

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[81]  Niels Ole Pors,et al.  International co‐operation: the West‐East relationship in EU funded projects , 2001 .

[82]  M. Mattis.  Advancing women in business organizations , 2001 .

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[84]  Andrew Boyd.  The five maxims of project satisfaction , 2001 .

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[86]  Jenny J. McCarthy.  Integrating library services into the elearning environment at Queensland University of Technology , 2001 .

[87]  John Sumsion.  Library Statistics for Marketing , 2001 .

[88]  Penny Garrod.  Staff training and end-user training issues within the hybrid library , 2001 .

[89]  J. Knote.  Bowling alone: The collapse and revival of American community , 2004 .

[90]  Sharon Markless,et al.  Developing performance and impact indicators and targets in public and education libraries , 2001, Int. J. Inf. Manag..

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[94]  Lois Gilmer.  Straddling Multiple Administrative Relationships , 2001 .

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[98]  Madeleine Mcpherson.  Position or Purpose: Situating the Library in a Webbed World , 2001 .

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[100]  K. Bijlsma-Frankema.  On managing cultural integration and cultural change processes in mergers and acquisitions , 2001 .

[101]  Ron Zemke,et al.  Here Come the Millennials. , 2001 .

[102]  H. Sandstrom,et al.  The focus group: a tool for programme planning, assessment and decision-making--an American view. , 2001, Health information and libraries journal.

[103]  M. O’Connor,et al.  Evaluation of the ALIA (SA) Mentoring Group 1999: a grounded theory approach , 2001 .

[104]  Barbara B. Moran.  Restructuring the university library: a North American perspective , 2001, J. Documentation.

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[106]  M. Weaver,et al.  Home alone? Unstaffed academic library services: implications for practice , 2000 .

[107]  Patrick Blanchard,et al.  Flexible Delivery/Flexible Learning…Does it Make a Difference? , 2001 .

[108]  David King,et al.  Three Rs of Web‐based fund‐raising: virtual donations for libraries , 2001 .

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[113]  Jesús Lau.  Faculty‐librarian collaboration: a Mexican experience , 2001 .

[114]  Marianne Ryan,et al.  Unobtrusive evaluation of reference service and individual responsibility, the Canadian experience , 2001 .

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[131]  Haiwang Yuan,et al.  A Comparison of Web-based and Paper-and-Pencil Library Satisfaction Survey Results , 2001 .

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[141]  J. Sweetland.  Outsourcing library technical services – what we think we know, and don’t know , 2001 .

[142]  S. Rutherford.  Any Difference? An Analysis of Gender and Divisional Management Styles in a Large Airline , 2001 .

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[154]  Gary P. Pisano,et al.  Speeding Up Team Learning. , 2001 .

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[156]  Paul Sturges,et al.  User privacy in the digital library environment: a matter of concern for information professionals , 2001 .

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[158]  James Cornford,et al.  A costing model for a hybrid library shell , 2001 .

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[161]  S. Hannabuss.  Scenario planning for libraries , 2001 .

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[167]  John Ensor,et al.  Fostering knowledge management through the creative work environment: a portable model from the advertising industry , 2001, J. Inf. Sci..

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[174]  I. Sanderson,et al.  Performance Management, Evaluation and Learning in ‘Modern’ Local Government , 2001 .

[175]  Shelagh Fisher,et al.  Towards a model system specification for the procurement of library management systems: results of a feasibility study , 2001 .

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[177]  Kim Guenther.  Effective web governance structure , 2001 .

[178]  Bridget Robinson,et al.  AGORA: The Hybrid Library from a User's Perspective , 2001 .

[179]  R. Poll.  Analysing costs in libraries , 2001 .

[180]  Ina Fourie.  Planning Document Access: Options and Opportunities , 2001 .

[181]  Ronald C. Jantz,et al.  Knowledge management in academic libraries: special tools and processes to support information professionals , 2001 .

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[184]  Maureen Nimon.  The Role of Academic Libraries in the Development of the Information Literate Student: The Interface Between Librarian, Academic and Other Stakeholders , 2001 .

[185]  Trudi E. Jacobson,et al.  Partnerships between library instruction units and campus teaching centers , 2001 .

[186]  Hazel Hall,et al.  Input-friendliness: motivating knowledge sharing across intranets , 2001, J. Inf. Sci..

[187]  Jennifer Welsh.  Focus groups in library and information services : report of a pilot study , 2000 .

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[193]  Volker Krüger,et al.  Main schools of TQM: “the big five” , 2001 .

[194]  Richard Kesner.  Preparing for Knowledge Management: Process Mapping , 2003 .

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[196]  Blaise Cronin,et al.  Knowledge management, organizational culture and Anglo-American higher education , 2001, J. Inf. Sci..

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[199]  Ruth Wilson,et al.  Evaluating Electronic Textbooks: A Methodology , 2001, ECDL.

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[201]  John Akeroyd.  The Management of Change in Electronic Libraries , 2001 .

[202]  Stacy D. Blake-Beard.  Taking a hard look at formal mentoring programs , 2001 .

[203]  Steffen Raub,et al.  The knowledge management tussle – speech communities and rhetorical strategies in the development of knowledge management , 2001, J. Inf. Technol..

[204]  Kathleen Daniels,et al.  Benchmarking Reference Desk Service in Academic Health Science Libraries: A Preliminary Survey , 2001 .

[205]  M. Line.  How Well are National Libraries Doing? , 2001 .

[206]  Stephen M. Mutula.  Financing public universities in eastern and southern Africa: implications for information services , 2001 .

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