Providing A High-Performing Commerce Site

Abstract Noting that an efficient and scalable environment is key to success in E-commerce, this article discusses the importance of Web site performance and the ability of a site to scale in relation to the load placed upon it. the article then introduces the performance management life cycle, discussing the steps: understanding customer behavior, determining site performance goals, planning the infrastructure, building and tuning, benchmarking performance, tuning the infrastructure, setting operations, and adjusting for peak periods.