How do public managers manage? : bureaucratic constraints, organizational culture, and the potential for reform

Introduction: Bureaucratic Constraints, Administrative Coping Strategies, and the Potential for Reform Part One: The World of the Public Manager 1. Varieties of Organization: Four Cases 2. The Different Roles of Public Managers Part Two: How Public Managers Cope with the Civil Service System 3. The Personnel Office: FriAnd or Foe? 4. The Labyrinth of the Hiring Process 5. Addressing Performance Problems Part Three: The Budgetary Imperative 6. The Position Classification System: A Budgetary Control Systems in Disguise 7. Coping with Celings, Freezes, and Reductions in Force Conclusion: Loosening Constraints and Changing Culture:The Potential for Reform.