Equilibrium in a two dimensional queueing game: When inspecting the queue is costly

This research is concerned with congestion-prone environments like queues, roads, computer systems, and data networks. In such systems, a decision made by a user affects the utility of other users. Users wish to maximize their own utility, unwilling (or unable) to coordinate their actions. They choose among alternative actions, while taking into consideration various parameters such as waiting time and cost, inspection cost, service quality, etc. An appropriate model for analyzing such situations is that of non-cooperative games, where the solution concept commonly used is the Nash equilibrium.