Public and expert collaborative evaluation model and algorithm for enterprise knowledge

Knowledge is becoming the most important resource for more and more enterprises and increases exponentially, but there is not an effective method to evaluate them cogently. Based on Web2.0, this article firstly builds an enterprise knowledge sharing model. Synthetically taking the advantage of the convenience and low cost in public evaluation and of the specialty in peer review, a public and expert collaborative evaluation (PECE) model and algorithm for enterprise knowledge are put forward. Through analyzing interaction between user's domain weights and scores of knowledge points, the PECE model and algorithm serve to recognise valuable knowledge and domain experts efficiently and therefore improve ordering and utilisation of knowledge. This article also studies malicious and casual evaluation from users and a method is proposed to update user's domain weights. Finally, a case of knowledge sharing system for amanufacturing enterprise is developed and realised. User's behaviour of publishing and evaluating knowledge is simulated and then analysed to verify the feasibility of PECE algorithm based on the system.

[1]  Lida Xu,et al.  Enterprise Systems: State-of-the-Art and Future Trends , 2011, IEEE Transactions on Industrial Informatics.

[2]  Maybin K. Muyeba,et al.  Business information query expansion through semantic network , 2010, Enterp. Inf. Syst..

[3]  Jon Kleinberg,et al.  Authoritative sources in a hyperlinked environment , 1999, SODA '98.

[4]  Qing Hua Zhang Performance Evaluation of Knowledgeable Employees in Knowledge-Based Enterprises , 2010 .

[5]  Harris Wu,et al.  Mining web navigations for intelligence , 2006, Decis. Support Syst..

[6]  Jing Li,et al.  A Service-Based Framework for Pharmacogenomics Data Integration , 2009, 2009 IEEE International Conference on e-Business Engineering.

[7]  Jiawei Han,et al.  LINKREC: a unified framework for link recommendation with user attributes and graph structure , 2010, WWW '10.

[8]  Xin Wu,et al.  Improving Knowledge Discovery in Document Collections through Combining Text Retrieval and Link Analysis Techniques , 2007, Seventh IEEE International Conference on Data Mining (ICDM 2007).

[9]  Sohail S. Chaudhry,et al.  Piracy in cyber space: consumer complicity, pirates and enterprise enforcement , 2011, Enterp. Inf. Syst..

[10]  Mu-Yen Chen,et al.  Knowledge management performance evaluation: a decade review from 1995 to 2004 , 2006, J. Inf. Sci..

[11]  Chinho Lin,et al.  The construction and application of knowledge navigator model (KNMTM): An evaluation of knowledge management maturity , 2009, Expert Syst. Appl..

[12]  Peter Ingwersen,et al.  Informetric analyses on the world wide web: methodological approaches to 'webometrics' , 1997, J. Documentation.

[13]  FARIDEH OSAREH,et al.  Bibliometrics, Citation Analysis and Co-Citation Analysis: A Review of Literature I , 1996, Libri.

[14]  John J. Sviokla,et al.  Exploiting the virtual value chain , 1999 .

[15]  Dai Ying Credit assessment model for supply chain alliance between partners enterprises , 2009 .

[16]  Babak Abedin,et al.  Graph theory application and web page ranking for website link structure improvement , 2009, Behav. Inf. Technol..

[17]  Ko Fujimura,et al.  The EigenRumor Algorithm for Ranking Blogs , 2005 .

[18]  Baoyao Zhou,et al.  Website link structure evaluation and improvement based on user visiting patterns , 2001, HYPERTEXT '01.

[19]  Taher H. Haveliwala Topic-sensitive PageRank , 2002, IEEE Trans. Knowl. Data Eng..

[20]  Sergey Brin,et al.  The Anatomy of a Large-Scale Hypertextual Web Search Engine , 1998, Comput. Networks.

[21]  Sang-Heui Lee,et al.  Open process and open-source enterprise systems , 2009, Enterp. Inf. Syst..

[22]  Lu Wenxing An evaluation method for the performance of enterprises knowledge management based on evidence reasoning , 2006 .

[23]  V. S. Ananthanarayana,et al.  Dynamic selection mechanism for quality of service aware web services , 2010, Enterp. Inf. Syst..

[24]  P. Evans,et al.  Strategy and the new economics of information. , 1997, Harvard business review.

[25]  Lei Ren,et al.  Cloud manufacturing: a new manufacturing paradigm , 2014, Enterp. Inf. Syst..

[26]  Chorng-Shyong Ong,et al.  Knowledge-based organization evaluation , 2008, Decis. Support Syst..

[27]  Matthew Richardson,et al.  The Intelligent surfer: Probabilistic Combination of Link and Content Information in PageRank , 2001, NIPS.

[28]  Chetna Desai,et al.  Reviewing the peer review , 2008, Indian journal of pharmacology.

[29]  Peng Ben-hong Evaluation model and algorithm for knowledge contribution of enterprise staff , 2011 .

[30]  Stefan Koch,et al.  Effort estimation for enterprise resource planning implementation projects using social choice – a comparative study , 2010, Enterp. Inf. Syst..

[31]  William Nick Street,et al.  Healthcare information systems: data mining methods in the creation of a clinical recommender system , 2011, Enterp. Inf. Syst..

[32]  Harris Wu,et al.  Harvesting social knowledge from folksonomies , 2006, HYPERTEXT '06.

[33]  James A. Narus,et al.  Capturing the value of supplementary services , 1995 .