Analyzing supplier development program enablers using fuzzy DEMATEL

Purpose – The purpose of this paper is to identify, quantify and establish relationship (i.e. cause and effect) among various supplier development program enablers (SDPEs) in a specific manufacturing environment. Design/methodology/approach – The proposed methodology runs into four phases, i.e. defining supplier development program (SDP) environment, identifying relevant SDPEs, collecting experts’ qualitative opinions regarding SDPEs and analyzing the SDPEs using Fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory). The fourth phase is programmed using Matlab 7.10.0 (R2010a). The proposed methodology is implemented in an Indian manufacturing company and the results are analyzed to provide directions for the company while implementing SDPs. Findings – The proposed methodology leads to the ranking of SDPEs, classification of SDPEs into cause and effect groups and establishment of interactions for each SDPE using impact relationship map. Of the 20 SDPEs considered in the analysis, “top management ...

[1]  F. Wynstra,et al.  Managing supplier involvement in new product development: a portfolio approach , 2000 .

[2]  Anthony D. Ross,et al.  Supplier dependence: impact on supplier's participation and performance , 2008 .

[3]  Eric Sucky,et al.  Supplier development: current status of empirical research , 2013 .

[4]  J. Hallikas,et al.  Risk management processes in supplier networks , 2004 .

[5]  Eric Sucky,et al.  The relationship between the perceived shares of costs and earnings in supplier development programs and supplier satisfaction , 2013 .

[6]  Steve New,et al.  Understanding Supplier Resistance - Overcoming Obstacles to Supply Innovation , 2014 .

[7]  Feraidoon Raafat,et al.  Analysis of success factors in supplier development , 2012 .

[8]  Daniel R. Krause,et al.  Critical elements of supplier development The buying-firm perspective , 1997 .

[9]  Benn Lawson,et al.  Help or Hindrance? Causal Ambiguity and Supplier Involvement in New Product Development Teams , 2013 .

[10]  Xiaodong Deng,et al.  Factors that influence Chinese automotive suppliers’ mass customization capabilities , 2013 .

[11]  Qinghua Zhu,et al.  Evaluating green supplier development programs at a telecommunications systems provider , 2012 .

[12]  Jun Kang,et al.  The relationship between supplier development and firm performance: the mediating role of marketing process improvement , 2013 .

[13]  J. H. Dyer,et al.  Creating and managing a high‐performance knowledge‐sharing network: the Toyota case , 2000 .

[14]  L. D. Boer,et al.  A review of methods supporting supplier selection , 2001 .

[15]  C. Rebolledo,et al.  Supplier development efforts: The suppliers' point of view , 2013 .

[16]  Cristina Giménez Thomsen,et al.  Drivers of green supply management performance: Evidence from Germany , 2011 .

[17]  Kannan Govindan,et al.  Analyzing supplier development criteria for an automobile industry , 2010, Ind. Manag. Data Syst..

[18]  T.C.E. Cheng,et al.  Socially responsible supplier development: Construct development and measurement validation , 2012 .

[19]  Chwen Sheu,et al.  Efficacy of purchasing activities and strategic involvement: an international comparison , 2013 .

[20]  Gwo-Hshiung Tzeng,et al.  Defuzzification within a Multicriteria Decision Model , 2003, Int. J. Uncertain. Fuzziness Knowl. Based Syst..

[21]  L. Argote.  Knowledge Transfer in Organizations , 2013 .

[22]  Muddassir Ahmed,et al.  Supplier Development Literature Review and Key Future Research Areas , 2012 .

[23]  Mihalis Giannakis,et al.  Facilitating learning and knowledge transfer through supplier development , 2008 .

[24]  R Chandrasekaran,et al.  Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India , 2013 .

[25]  Kathryn Walsh,et al.  Enhancing technological capability through supplier development: a study of the UK aerospace industry , 2002, IEEE Trans. Engineering Management.

[26]  Sachin B. Modi,et al.  Supplier development: Improving supplier performance through knowledge transfer , 2007 .

[27]  Daniel R. Krause.  Supplier Development: Current Practices and Outcomes , 1997 .

[28]  Judy A. Siguaw,et al.  Measuring the Performance of Suppliers: An Analysis of Evaluation Processes , 2002 .

[29]  A. Carr,et al.  Communication methods, information sharing, supplier development and performance , 2007 .

[30]  J. Semeijn,et al.  Supplier satisfaction and commitment: The role of influence strategies and supplier development , 2010 .

[31]  Matthias Ehrgott,et al.  Environmental Development of Emerging Economy Suppliers: Antecedents and Outcomes , 2013 .

[32]  Mari Sako,et al.  Supplier development at Honda, Nissan and Toyota: comparative case studies of organizational capability enhancement , 2004 .

[33]  Barrie Dale,et al.  Examining the Barriers to Supplier Development , 1990 .

[34]  Jinwoo Park,et al.  An integrative framework for supplier relationship management , 2010, Ind. Manag. Data Syst..

[35]  W. C. Benton,et al.  Supplier evaluations: communication strategies to improve supplier performance , 2004 .

[36]  Daniel R. Krause,et al.  An empirical investigation of supplier development: reactive and strategic processes , 1998 .

[37]  Srikanta Routroy,et al.  Evaluating the critical success factors of supplier development: a case study , 2013 .

[38]  J. Levine,et al.  Knowledge Transfer in Organizations: Learning from the Experience of Others☆ , 2000 .

[39]  Pravin Kumar,et al.  An analysis of supplier development issues in global context: an approach of fuzzy based modelling , 2012 .

[40]  R. M. Monczka,et al.  Supply Base Strategies to Maximize Supplier Performance , 1993 .

[41]  S. G. Deshmukh,et al.  Analyzing the interaction of critical factors of supplier development using Interpretive Structural Modeling—an empirical study , 2009 .

[42]  Qinghua Zhu,et al.  Evaluating green supplier development programs with a grey-analytical network process-based methodology , 2014, Eur. J. Oper. Res..

[43]  Daniel R. Krause.  The antecedents of buying firms' efforts to improve suppliers , 1999 .

[44]  Andrew Millington,et al.  An empirical examination of the relationship between business strategy and socially responsible supply chain management , 2013 .

[45]  Carol Prahinski,et al.  Supplier Evaluations: The Role of Communication Quality , 2007 .

[46]  Daniel R. Krause,et al.  Avoid the Pitfalls in Supplier Development , 2000 .

[47]  Emilio Fontela,et al.  DEMATEL: Progress achieved , 1974 .

[48]  Micheline Goedhuys,et al.  The Impact of International Standards Certification on the Performance of Firms in Less Developed Countries , 2013 .

[49]  K. Ruyter,et al.  Decomposing the effect of supplier development on relationship benefits: The role of relational capital , 2013 .

[50]  Daniel R. Krause,et al.  Success factors in supplier development , 1997 .

[51]  Jan Stentoft Arlbjørn,et al.  Impact of relational norms, supplier development and trust on supplier performance , 2008 .

[52]  Niklas Egels-Zandén,et al.  Revisiting Supplier Compliance with MNC Codes of Conduct: Recoupling Policy and Practice at Chinese Toy Suppliers , 2014 .

[53]  T. Cheng,et al.  The impact of supplier development on buyer competitive advantage: A path analytic model , 2012 .

[54]  Wei-Wen Wu,et al.  Developing global managers' competencies using the fuzzy DEMATEL method , 2007, Expert Syst. Appl..

[55]  David T. Rosell,et al.  Knowledge Integration and Innovation in Buyer-Supplier Collaborations , 2013 .

[56]  Stephan M. Wagner.  Supplier development practices: an exploratory study , 2006 .

[57]  P. Humphreys,et al.  The impact of supplier development on buyer-supplier performance , 2004 .

[58]  Yujiro Shimizu,et al.  Designing methods of human interface for supervisory control systems , 1998 .

[59]  P. Quintas,et al.  Isomorphic mechanisms in manufacturing supply chains: a comparison of indigenous Chinese firms and foreign-owned MNCs , 2013 .

[60]  Joseph Sarkis,et al.  Green supplier development: analytical evaluation using rough set theory , 2010 .

[61]  Joseph Mpeera Ntayi,et al.  SUPPLIER DEVELOPMENT AND EXPORT PERFORMANCE OF OIL-SEED AGRO-PROCESSING FIRMS IN UGANDA , 2013 .

[62]  Wei-Wen Wu,et al.  Choosing knowledge management strategies by using a combined ANP and DEMATEL approach , 2008, Expert Syst. Appl..