Hoshin Kanri at Hewlett-Packard
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[1] Steven W. Floyd,et al. Middle Management’s Strategic Influence and Organizational Performance , 1997 .
[2] Noriaki Kano,et al. A Perspective on Quality Activities in American Firms , 1993 .
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[1] Steven W. Floyd,et al. Middle Management’s Strategic Influence and Organizational Performance , 1997 .
[2] Noriaki Kano,et al. A Perspective on Quality Activities in American Firms , 1993 .