Effects of 9/11 on individuals and organizations: down but not out!

Purpose – The purpose of this introduction is to review some of the major issues that arose after 9/11 and set the stage for the articles that follow.Design/methodology/approach – A literature review was undertaken using both academic and mass media sources.Findings – The events of 9/11 have produced potentially positive as well as negative consequences, some anticipated and others unforeseen.Research limitations/implications – Relatively little research has been conducted on the events following 9/11, making it difficult to arrive at solid conclusions at this time.Practical implications – This special issue links the events of 9/11 with the management of organizations, a topic that has received little attention, and hopefully will encourage more scholarship in this area.Originality/value – It is important to more fully understand why 9/11 happened and what measures need to be taken to reduce the likelihood of future terrorist attacks, as well as improve the resiliency of both citizens and their organizat...

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