Building usability in from the beginning: analyzing users and their tasks

L Notes Permission to make digitol/hnrd copies ofoll or parl ofthis mnterinl fir personal or chusroom use is gmnted without fee provided that lhe copies are not made or distributed for profit or commercial ndvanlnge. the copyright nolice, the title ofthe publication and ifs date appear. and notice is given lhnt copyright is by permission ofthe ACM, Inc. To copy olhenvise, to republish, 10 post on servers or to redistribute to lists, reqnircs specific permission nnd/or fee, SICiDOC 97 Snowbird llrnh UYA