Influence of interorganizational relationships on SMEs' e-business adoption

Purpose – The objective of this paper is to examine the influence of interorganizational relationships on the adoption of e‐business in the supply chain of Malaysian small and medium enterprises (SMEs).Design/methodology/approach – A questionnaire was distributed to 200 Malaysian SMEs with a response rate of 68 percent. Data were analyzed by employing multiple regression analysis.Findings – Interorganizational relationships such as communication, collaboration and information sharing were found to be significant in affecting Malaysian SMEs' decision to adopt e‐business in their supply chain. Contrary to existing literatures, this research found that trust and trading partners' power have no significant influence on the adoption of e‐business in the supply chain of Malaysian SMEs.Practical implications – Organizations that would like to adopt e‐business in their supply chain with their trading partners will be able to apply strategies based on the findings from this research. Based on these finding, organi...

[1]  Pauline Ratnasingam,et al.  The influence of power on trading partner trust in electronic commerce , 2000, Internet Res..

[2]  Chin-Tsang Ho,et al.  The relationship between knowledge management enablers and performance , 2009, Ind. Manag. Data Syst..

[3]  Hayim Granot,et al.  Emergency inter‐organizational relationships , 1997 .

[4]  Binshan Lin,et al.  Internet Commerce for Small Businesses , 1998 .

[5]  Sridhar Narasimhan,et al.  Understanding the Development of IOS-Based Trading Partner Relationships: A Structural Model with Empirical Validation , 2008, J. Organ. Comput. Electron. Commer..

[6]  Sree Nilakanta,et al.  Implementation of Electronic Data Interchange: An Innovation Diffusion Perspective , 1994, J. Manag. Inf. Syst..

[7]  Gurpreet Dhillon,et al.  Interpreting the adoption and use of EDI in the Portuguese clothing and textile industry , 2000, Inf. Manag. Comput. Secur..

[8]  Pauline Ratnasingam,et al.  Inter-organizational trust in EDI adoption: the case of Ford Motor Company and PBR Limited in Australia , 2001, Internet Res..

[9]  Matthew K. O. Lee,et al.  SME e-procurement adoption in Hong Kong - the roles of power, trust and value , 2003, 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the.

[10]  J. Hair.  Multivariate data analysis , 1972 .

[11]  Sirkka L. Jarvenpaa,et al.  Trust and Radio Frequency Identification (RFID) Adoption within an Alliance , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[12]  Jaideep Motwani,et al.  Understanding Small Business Electronic Commerce Adoption: An Empirical Analysis , 2001, J. Comput. Inf. Syst..

[13]  Izak Benbasat,et al.  Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology , 1995, MIS Q..

[14]  Keng-Boon Ooi,et al.  Does TQM influence employees' job satisfaction? An empirical case analysis , 2007 .

[15]  J. Sitzia,et al.  Good practice in the conduct and reporting of survey research. , 2003, International journal for quality in health care : journal of the International Society for Quality in Health Care.

[16]  Ulf Johansson,et al.  A qualitative investigation of smaller firm e-business development , 2004 .

[17]  Zhenyu Huang,et al.  A Comprehensive Examination of Internet-EDI Adoption , 2008, Inf. Syst. Manag..

[18]  Adolfo Crespo Márquez,et al.  The effectiveness of using e-collaboration tools in the supply chain: an assessment study with system dynamics , 2003 .

[19]  E. Rogers.  Diffusion of Innovations , 1962 .

[20]  Mike P. Papazoglou,et al.  e-Business: Organizational and Technical Foundations , 2006 .

[21]  Paul J. Hart,et al.  Power and Trust: Critical Factors in the Adoption and Use of Electronic Data Interchange , 1997 .

[22]  F. Mavondo,et al.  The effect of relationship dimensions on interpersonal and interorganizational commitment in organizations conducting business between Australia and China , 2001 .

[23]  Alain Yee-Loong Chong,et al.  Adoption of interorganizational system standards in supply chains: An empirical analysis of RosettaNet standards , 2008, Ind. Manag. Data Syst..

[24]  Louis Raymond,et al.  Determinants of Web site implementation in small businesses , 2001, Internet Res..

[25]  Zhihai Zhang,et al.  An instrument for measuring TQM implementation for Chinese manufacturing companies , 2000 .

[26]  Patrick Y. K. Chau,et al.  A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework , 2001, Inf. Manag..

[27]  Eric W. T. Ngai,et al.  Predicting the organisational adoption of B2C e-commerce: an empirical study , 2006, Ind. Manag. Data Syst..

[28]  Frederick J. Riggins,et al.  Toward a unified view of electronic commerce , 1998, CACM.

[29]  Robin T. Peterson,et al.  EDI use and participation models: from the inter‐organizational relationship perspective , 2000 .

[30]  Paul A. Pavlou,et al.  The Importance of Technology Trust for B2B Electronic Commerce , 2002, Bled eConference.

[31]  Angappa Gunasekaran,et al.  Implementation of EDI in Hong Kong: an empirical analysis , 2004, Ind. Manag. Data Syst..

[32]  J. Pfeffer,et al.  The External Control of Organizations. , 1978 .

[33]  David C. Yen,et al.  Web technology and supply chain management , 2004, Inf. Manag. Comput. Secur..

[34]  Belen Icasati-Johanson,et al.  Impact of eBusiness Supply Chain Technology on Inter-organisational Relationships: Stories from the Front Line , 2003, Bled eConference.

[35]  M. Fleischer,et al.  processes of technological innovation , 1990 .

[36]  Ada Scupola,et al.  Government Intervention in SMEs E-Commerce Adoption: An Institutional Approach , 2003, PACIS.

[37]  Charlie C. Chen,et al.  Internet EDI adoption factors: power, trust and vision , 2005, ICEC '05.

[38]  Hsiu-Fen Lin,et al.  Empirically testing innovation characteristics and organizational learning capabilities in e-business implementation success , 2008, Internet Res..

[39]  Gyoo Gun Lim,et al.  The impact of partnership attributes on EDI implementation success , 2003, Inf. Manag..

[40]  Hsiu-Fen Lin,et al.  Influence of environmental and organizational factors on the success of internet-based interorganizational systems planning , 2005, Internet Res..

[41]  Henry C. W. Lau,et al.  Collaborative supply chain network using embedded genetic algorithms , 2008, Ind. Manag. Data Syst..

[42]  L. Cassivi.  Collaboration planning in a supply chain , 2006 .

[43]  Shin-Ping Tucker,et al.  E-commerce standard user interface: an E-menu system , 2008, Ind. Manag. Data Syst..

[44]  Ali Salman Saleh,et al.  An evaluation of SME development in Malaysia , 2006 .

[45]  Amy Z. Zeng,et al.  Achieving information integration in supply chain management through B2B e-hubs: concepts and analyses , 2003, Ind. Manag. Data Syst..

[46]  Chee-Sing Yap,et al.  Top Management Support, External Expertise and Information Systems Implementation in Small Businesses , 1996, Inf. Syst. Res..

[47]  Young B. Moon,et al.  Enhancing systems integration by incorporating business continuity drivers , 2009, Ind. Manag. Data Syst..

[48]  Research Fellow,et al.  Journal of Internet Banking and Commerce Ict Adoption in Malaysian Smes from Services Sectors: Preliminary Findings , 2022 .