Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: A Generic Process Model

In this paper, we present our experience of using the Governance Enterprise Architecture (GEA) for designing Pan-European eGovernment Services (PEGS) implemented by Semantic Web Service (SWS) technologies. GEA consists of a set of models and serves as a top-level generic Enterprise Architecture for the overall governance domain. Here we use one of the GEA models (the generic process model for service execution) as a blueprint, and instantiate it in the specific business (cross-boarder new company establishment) and technology setting (SWS). Although based on a specific business case, the paper generalizes and focuses on the case-independent, core aspects of PEGS provision with SWS to present a reusable model. For presenting the model, we employ a use case-based, narrative description.

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