Performative artefacts: users "speaking through" artefacts in collaborative design

This paper argues for a relational view of collaboration in User-Centered Design activities. It argues that artefacts of different kinds are performative in making both users and designers perform in particular ways. In this way, it treats a case of a "catastrophic" user workshop as a heterogeneous enactment of relations rather than a case of having e.g. conservative or ignorant users.

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