Practical interaction design

This paper describes a method for teaching interaction design in a school of computing setting. Practical Interaction Design is something of a hybrid incorporating elements of both 'pure' interaction design and human-computer interaction (HCI) to convey some of the flavour of the former with the tool-rich practicality of the latter. Practical Interaction Design is distinguished from (traditional) HCI in many ways, but it is with respect to what it does not address that their differences are most pronounced. Practical Interaction Design is not explicitly user centred, there is no place for cognitive psychology per se; nor for the modelling of tasks; nor for accounting for (that glaring category error) context. Instead there are roles for a Heideggerian treatment of familiarity; for ideation and for personae. The method itself incorporates a series of 'conversations' between designer and digital media and between designer and client.

[1]  Izak Benbasat,et al.  An experimental investigation of the interactive effects of interface style, instructions, and task familiarity on user performance , 1996, TCHI.

[2]  Jan Gulliksen,et al.  User-centered System Design , 2011 .

[3]  Austin Henderson,et al.  Interaction design: beyond human-computer interaction , 2002, UBIQ.

[4]  S. Payne.  A descriptive study of mental models , 1991 .

[5]  Allen Newell,et al.  The keystroke-level model for user performance time with interactive systems , 1980, CACM.

[6]  M. Gardiner,et al.  Applying cognitive psychology to user-interface design , 1987 .

[7]  Mark Blythe,et al.  Funology:From Usability to Enjoyment , 2003 .

[8]  Donald A. Schön.  Problems, frames and perspectives on designing , 1984 .

[9]  Deborah Hix,et al.  Developing user interfaces , 1993 .

[10]  Enid Mumford,et al.  Computer systems in work design--the ETHICS method : effective technical and human implementation of computer systems , 1979 .

[11]  Karen Holtzblatt,et al.  Contextual design , 1997, INTR.

[12]  Terry Winograd,et al.  Shifting viewpoints: Artificial intelligence and human-computer interaction , 2006, Artif. Intell..

[13]  Ken Eason,et al.  Towards the experimental study of usability , 1984 .

[14]  V. Bengtson.  Beyond the Nuclear Family: The Increasing Importance of Multigenerational Bonds , 2001 .

[15]  Bill Moggridge,et al.  Designing interactions , 2006 .

[16]  Dan R. Olsen,et al.  Developing user interfaces , 1998 .

[17]  D. Schoen,et al.  The Reflective Practitioner: How Professionals Think in Action , 1985 .

[18]  Donald A. Norman.  Interaction design is still an art form.: ergonomics is real engineering , 2006, INTR.

[19]  Erik Hollnagel,et al.  Cognitive Systems Engineering: New Wine in New Bottles , 1983, Int. J. Man Mach. Stud..

[20]  Bonnie A. Nardi,et al.  Blogging as social activity, or, would you let 900 million people read your diary? , 2004, CSCW.

[21]  Elinor Ochs,et al.  Living Narrative: Creating Lives in Everyday Storytelling , 2001 .

[22]  Karen Holtzblatt,et al.  Contextual design , 1997, INTR.

[23]  Jonas Löwgren,et al.  Thoughtful Interaction Design: A Design Perspective on Information Technology , 2004 .

[24]  Ben Shneiderman,et al.  Designing The User Interface , 2013 .

[25]  R. Daft,et al.  Information Richness. A New Approach to Managerial Behavior and Organization Design , 1983 .

[26]  Kaj Grønbæk,et al.  Cooperative design: techniques and experiences from the Scandinavian scene , 1995 .

[27]  Mark Guzdial,et al.  iTell: supporting retrospective storytelling with digital photos , 2006, DIS '06.

[28]  John M. Carroll,et al.  Human-computer interaction: psychology as a science of design , 1997, Int. J. Hum. Comput. Stud..

[29]  Donald A. Norman,et al.  Emotional design , 2004, UBIQ.

[30]  A. Ant Ozok.  Book Review: HCI Models, theories, and frameworks: Towards a multidisciplinary science, by John M. Carroll , 2004, Int. J. Hum. Comput. Interact..

[31]  Pieter Desmet,et al.  Measuring Emotion: Development and Application of an Instrument to Measure Emotional Responses to Products , 2005, Funology.

[32]  R. J. Bogumil,et al.  The reflective practitioner: How professionals think in action , 1985, Proceedings of the IEEE.

[33]  M D Harrison,et al.  Proceedings of the Second Conference of the British Computer Society, human computer interaction specialist group on People and computers: designing for usability , 1986 .

[34]  Allan Kuchinsky,et al.  Requirements for photoware , 2002, CSCW '02.

[35]  David E. Kieras,et al.  Using GOMS for user interface design and evaluation: which technique? , 1996, TCHI.

[36]  Bill Buxton,et al.  Sketching User Experiences: Getting the Design Right and the Right Design , 2007 .

[37]  Sidney L. Smith,et al.  Guidelines for Designing User Interface Software , 1986 .

[38]  Allen Newell,et al.  Computer science as empirical inquiry: symbols and search , 1976, CACM.

[39]  Bonnie A. Nardi,et al.  Why we blog , 2004, CACM.

[40]  Martin Ludvigsen,et al.  Aesthetic interaction: a pragmatist's aesthetics of interactive systems , 2004, DIS '04.

[41]  W. Buxton.  Human-Computer Interaction , 1988, Springer Berlin Heidelberg.

[42]  Phil Turner,et al.  Auto-ethnography: problems, pitfalls and promise , 2009 .

[43]  Jonas Löwgren,et al.  Thoughtful interaction design , 2004 .

[44]  P. Fitts.  The information capacity of the human motor system in controlling the amplitude of movement. , 1954, Journal of experimental psychology.

[45]  Allen Newell,et al.  The psychology of human-computer interaction , 1983 .

[46]  Terry Winograd,et al.  Understanding computers and cognition - a new foundation for design , 1987 .

[47]  Brian Shackel,et al.  Ergonomics in design for usability , 1986 .

[48]  I. Scott MacKenzie,et al.  Predicting text entry speed on mobile phones , 2000, CHI.

[49]  Dan Saffer,et al.  Designing for Interaction: Creating Smart Applications and Clever Devices , 2006 .

[50]  Ben Shneiderman,et al.  Direct Manipulation: A Step Beyond Programming Languages , 1983, Computer.

[51]  William L. Bewley,et al.  Human factors testing in the design of Xerox's 8010 “Star” office workstation , 1983, CHI '83.

[52]  C. P. Goodman,et al.  The Tacit Dimension , 2003 .

[53]  Leela Damodaran,et al.  User involvement in the systems design process-a practical guide for users , 1996, Behav. Inf. Technol..

[54]  W. Labov,et al.  Narrative analysis: Oral versions of personal experience. , 1997 .