The Evaluation of Management Information Systems

Abstract : During the past decade, the phrase 'management information systems' or the acronym 'MIS' has become increasingly popular for discussions of information processing support for management activities. Primary developments in the field of MIS have been placed by advances in computer system technology. The rationale and economic utilization of this technology within management organizations has posed some fundamental issues for system design, particularly among professionals who view 'design' as a normative science. The document reviews these issues as they relate to the stage in design called 'evaluation'. Specifically: What does the literature propose on MIS evaluation and what is being done in practice; What is the state-of-the-art today; What problems loom ahead.