Supplier integration systems: understanding adoption process and structure

The challenge of coordinating all the actors of an increasingly complex supply chain, due to increasing globalization and growth, and the pressure to reduce costs, to improve efficiency, and to enhance customer satisfaction has stimulated manufacturing companies to implement a Supplier Integration System. These are inter-organizational systems that aim at the integration of suppliers. They are enablers of Supply Chain Management and are used in operational purchasing and planning of direct supplies in manufacturing firms. Supply Chain Management thinking and the rise of e-business have significantly increased the diversity of Supplier Integration System structures. How companies arrive at these solutions can be described in an adoption process model. The impact of the adoption process on the structure is the topic of this study. This study extends an existing adoption model in order to better reflect the adoption of diverse structures. Research method To study the impact of the adoption process on the structure, eleven cases have been examined from the perspective of the purchasing manufacturing firm. The studied manufacturing firms are large global multinationals with at least 5000 employees and annual sales exceeding 2 billion Euros. Input for the cases comes from semi-structured interviews and referred and public documents about the company.

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