Method for Assessing Accessibility in Videoconference Systems

The World Health Organization reveals that over one billion persons worldwide living with some disability. On the other hand, videoconferencing applications have become massively popular in our daily lives, from the domestic to the professional, even for the management of public services. Therefore, the use of video conferencing systems by any person, especially the elderly, with a disability or little training, is essential. Furthermore, not all videoconferencing applications comply with accessibility standards. In this study, the six most used videoconferencing systems were selected to evaluate compliance with accessibility guidelines, related to the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2. This study has limitations, depending on the experience of the evaluators in accessibility. This study can serve as a guide for expert and non-expert users in the selection of accessible applications.