Closing The Loop: Assessing, Evaluating, And Improving A Tc2 K Quality Program

This paper describes an ongoing process: the integration of the new ABET accreditation criteria for engineering technology (TC2K) into the School of Science, Engineering, and Technology at the Pennsylvania State University at Harrisburg. Currently three technology programs – Electrical Engineering, Mechanical Engineering, and Structural Design and Construction Engineering – are implementing outcomes based assessment processes that will lead to an atmosphere of continuous improvement and quality education. This paper documents the deliberate planning and the subsequent execution of a comprehensive plan designed to successfully link established program outcomes, classroom instruction, assessment and evaluation processes, and process improvement initiatives. Building on course assessment as a foundational linchpin, the methodology effectively integrates input from alumni, employers, industry advisory panels, faculty, and students. Iterative techniques incorporate multiple reviews during the education process and subsequently provide timely opportunities for implementing education initiatives and creating a positive, conducive environment to accommodate continuous improvement.