Agent-Based Modeling of Emotion Contagion in Groups

To avoid the development of negative emotion in their teams, team leaders may benefit from being aware of the emotional dynamics of the team members. To this end, the use of intelligent computer systems that analyze emotional processes within teams is a promising direction. As a first step toward the development of such systems, this paper uses an agent-based approach to formalize and simulate emotion contagion processes within groups, which may involve absorption or amplification of emotions of others. The obtained computational model is analyzed both by explorative simulation and by mathematical analysis. In addition, to illustrate the applicability of the model, it is shown how the model can be integrated within a computational ‘ambient agent model’ that monitors and predicts group emotion levels over time and proposes group support actions based on that. Based on this description, a discussion is provided of the main contribution of the model, as well as the next steps needed to incorporate it into real-world applications.

[1]  G. Schoenewolf,et al.  Emotional contagion: Behavioral induction in individuals and groups. , 1990 .

[2]  Philip Robbins Review: Alvin I. Goldman: Simulating Minds: The Philosophy, Psychology, and Neuroscience of Mindreading , 2008 .

[3]  Tibor Bosse,et al.  Specification and Verification of Dynamics in Agent Models , 2009, Int. J. Cooperative Inf. Syst..

[4]  Fabien Ringeval,et al.  Applied to Human Centered Interaction Analysis , 2009 .

[5]  B. Fredrickson,et al.  Positive Emotions Trigger Upward Spirals Toward Emotional Well-Being , 2002, Psychological science.

[6]  Jan Treur,et al.  An ambient agent model for group emotion support , 2009, 2009 3rd International Conference on Affective Computing and Intelligent Interaction and Workshops.

[7]  Eleni Mangina,et al.  Agent-based Ubiquitous Computing , 2009, Ubicomp 2009.

[8]  Sigal G. Barsade,et al.  Why Does Affect Matter in Organizations , 2007 .

[9]  P. Ekman,et al.  Emotion in the Human Face: Guidelines for Research and an Integration of Findings , 1972 .

[10]  Peter Hedström,et al.  Mesolevel Networks and the Diffusion of Social Movements: The Case of the Swedish Social Democratic Party1 , 2000, American Journal of Sociology.

[11]  Michel C. A. Klein,et al.  A Generic Architecture for Human-Aware Ambient Computing , 2009, Ubicomp 2009.

[12]  Stacy Marsella,et al.  EMA: A process model of appraisal dynamics , 2009, Cognitive Systems Research.

[13]  Tibor Bosse,et al.  A Multi-agent Model for Emotion Contagion Spirals Integrated within a Supporting Ambient Agent Model , 2009, PRIMA.

[14]  A. Pescosolido Emergent leaders as managers of group emotion , 2002 .

[15]  Nikolaos G. Bourbakis,et al.  Extracting and Associating Meta-features for Understanding People’s Emotional Behaviour: Face and Speech , 2011, Cognitive Computation.

[16]  Amy Coplan Simulating Minds: The Philosophy, Psychology, and Neuroscience of Mindreading by goldman, alvin , 2008 .

[17]  Fabien Ringeval,et al.  Time-Scale Feature Extractions for Emotional Speech Characterization , 2009, Cognitive Computation.

[18]  M. Iacoboni Understanding Others: Imitation, Language, Empathy , 2002 .

[19]  A. Damasio The Feeling of What Happens: Body and Emotion in the Making of Consciousness , 1999 .

[20]  Jeong-Sik Park,et al.  Speaker-Characterized Emotion Recognition using Online and Iterative Speaker Adaptation , 2012, Cognitive Computation.

[21]  B. Fredrickson The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions. , 2001, The American psychologist.

[22]  A. Goldman,et al.  Simulationist models of face-based emotion recognition , 2005, Cognition.

[23]  P. Totterdell,et al.  Evidence of mood linkage in work groups. , 1998 .

[24]  Tibor Bosse,et al.  Multi-Agent Model For Mutual Absorption Of Emotions , 2009, ECMS.

[25]  D. Cicchetti Emotion and Adaptation , 1993 .

[26]  G. L. Bon,et al.  Scientific Literature: The Crowd. A Study of the Popular Mind , 1897 .

[27]  Sigal G. Barsade,et al.  Group emotion: A view from top and bottom. , 1998 .

[28]  L. Pessoa,et al.  Positive emotions broaden the scope of attention and thought‐action repertoires , 2005, Cognition & emotion.

[29]  E. Rogers Diffusion of Innovations , 1962 .

[30]  Shlomo Hareli,et al.  Emotion cycles: On the social influence of emotion in organizations , 2008 .

[31]  Erik Cambria,et al.  The Hourglass of Emotions , 2011, COST 2102 Training School.

[32]  J. Stainer,et al.  The Emotions , 1922, Nature.

[33]  Kincho H. Law,et al.  Human and social behavior in computational modeling and analysis of egress , 2006 .

[34]  Patrick Brézillon,et al.  Lecture Notes in Artificial Intelligence , 1999 .

[35]  Barry G. Silverman,et al.  More Realistic Human Behavior Models for Agents in Virtual Worlds: Emotion, Stress, and Value Ontologies , 2001 .

[36]  Jan Treur,et al.  Biological and Computational Perspectives on the Emergence of Social Phenomena: Shared Understanding and Collective Power , 2012, Trans. Comput. Collect. Intell..

[37]  E. Hatfield,et al.  Emotional Contagion , 1995 .

[38]  G. Rizzolatti,et al.  Mirrors in the Brain: How Our Minds Share Actions and Emotions , 2007 .

[39]  E. Rogers,et al.  Diffusion of innovations , 1964, Encyclopedia of Sport Management.

[40]  C. Elliott The affective reasoner: a process model of emotions in a multi-agent system , 1992 .

[41]  Sigal G. Barsade The Ripple Effect: Emotional Contagion and its Influence on Group Behavior , 2002 .