Architecture as brand: store design and brand identity

Purpose – The aim of this paper is to examine the relationship between the architecture of retail stores and the communication of brand identity.Design/methodology/approach – The researchers adopted a qualitative approach using case studies of the design process and architecture of four new food superstores in the UK between 1998 and 2005. The case studies draw on interviews, photographs, observations, and archival materials.Findings – The case studies demonstrate that high‐profile architects have been involved in the design of supermarket buildings. The reuse of buildings has also become a significant element of visual identity at a local level. “Stealth” design, by contrast, reduces visual identity. In each case the relationship between retailer, architect, local authority, media and public opinion influenced the design process and the visual identity of the building.Research implications – The research implications are that architecture is not well understood in the retail industry as a medium for comm...

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