Women awareness and satisfaction toward health services provided at family health centers

Family health centers are the first gates to provide women with health services; health care services constitute a wide range of curative and preventive health services of particular importance to women's health. Aim of the study: to assess women's awareness and satisfaction toward health services provided at family health centers. Research design: a descriptive research design was used to conduct the study. Sample: a multistage random sample of 723 women was selected from four family health centers in Assiut city in the following villages (Zawia, Dronka, Menqbad, Bani Hussein villages). Data collection Tool: one tool was used in the study: part one included items related to demographic characteristics and personal history, part two: women's awareness about health services provided by family health centers and part three: women's satisfaction questionnaire about health services provided by family health centers. Results: more than half of the studied women (58.9%) aged ranged between 18<30 years and aware with health services provided at family health centers. Regarding the studied women satisfaction of availability services provided at the family health centers near to two third of them satisfied with health services and there was no statistically significant relationship between demographic data of the studied women and their awareness with the health services provided at the family health centers except their age and reproduction for married participant with their awarenss.. Conclusion: more than half of studied women aware with health services provided at family health centers and near to third of them satisfied with health services. Recommendations: Primary health care programs related to health services should be developed to improve the awareness and satisfaction of Egyptians specifically for women and increases health education programs on how to improve health promotion and the use of health services.

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