Information technology and organizational transformation : history, rhetoric, and practice

Preface - John King Introduction - JoAnne Yates and John Van Maanen PART ONE: HISTORICAL PERSPECTIVES ON INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - JoAnne Yates and John Van Maanen The Role of Information Technology in the Transformation of Work - Susan J Winter and S Lynne Taylor A Comparison of Post-Industrial, Industrial and Proto-Industrial Organization Information Technology and Organizational Change in the British Census, 1801-1911 - Martin Campbell Kelly Texas Politics and the Fax Revolution - Jonathan Coopersmith PART TWO: THE RHETORIC OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - John Van Maanen and JoAnne Yates Computerization Movements - Suzanne Iacono and Robert Kling The Rise of the Internet and Distant Forms of Work Politically Wired - Charles Bazerman The Changing Places of Political Participation in the Age of the Internet Information Technology in a Culture of Complaint - John R Weeks Derogation, Deprecation and the Appropriationn of Organizational Transformation PART THREE: THE PRACTICE OF INFORMATION TECHNOLOGY AND ORGANIZATIONAL TRANSFORMATION Introduction - John Van Maanen and JoAnne Yates Big Brother Goes Portable - Brian Pentland Enduser Computing in the Internal Revenue Service Information Technology in the Police Context - Peter K Manning The 'Sailor' Phone Improvising Organizational Transformation over Time - Wanda J Orlikowski A Situated Change Perspective Transforming Work through Information Technology - Daniel Robey and Sundeep Sahay A Comparative Case Study of Geographic Information Systems in County Government Steps toward an Ecology of Infrastructure - Susan Leigh Star and Karen Ruhleder Design and Access for Large Information Spaces