Strategic technology adoption: extending ERP across the supply chain

Purpose – This article proposes examining how small to medium‐sized organisations (SMEs) are responding to the challenge of harnessing enterprise resource planning (ERP) and internet technologies to enhance performance and improve competitiveness and aims to identify the barriers preventing organisations from harnessing these technologies.Design/methodology/approach – A case‐based research strategy was chosen. Four leading SMEs were interviewed to determine their approach to extended ERP and the barriers encountered. The primary data collection was based on structured in‐depth interviews with key respondents who were involved in the implementation of extended ERP and closely involved in day‐to‐day operations.Findings – While each of the SMEs had already taken some steps to extended ERP, they adopted a cautious approach to the future. In short, SMEs considering extended ERP should determine the impact on all organisations before proceeding and should also apply the lessons learned from their initial ERP im...

[1]  G. Graham,et al.  Supply‐chain management across the Internet , 2000 .

[2]  D. O'Leary,et al.  Enterprise Resource Planning Systems Systems , Life Cycle , Electronic Commerce , and Risk , 2002 .

[3]  Kate Blackmon,et al.  The Competitiveness of European Manufacturing — A Four Country Study , 1995 .

[4]  Thomas H. Davenport,et al.  Enterprise systems and the supply chain , 2004, J. Enterp. Inf. Manag..

[5]  Jos van Hillegersberg,et al.  Enterprise resource planning: ERP adoption by European midsize companies , 2000, CACM.

[6]  Zach G. Zacharia,et al.  DEFINING SUPPLY CHAIN MANAGEMENT , 2001 .

[7]  Ken Berryman,et al.  Is the Third Time the Charm for B2B , 2001 .

[8]  Christian Koch,et al.  BPR and ERP: realising a vision of process with IT , 2001, Bus. Process. Manag. J..

[9]  E. P. Michael.  Strategy and the Internet. , 2001 .

[10]  M. Peters,et al.  THE EFFECTIVENESS OF INFORMATION SYSTEMS IN SUPPORTING THE EXTENDED SUPPLY CHAIN , 2001 .

[11]  R. Yin.  Case Study Research: Design and Methods , 1984 .

[12]  M. Agrawal,et al.  Getting Smart about Supply Chain Management , 2001 .

[13]  Dorien James,et al.  A second wind for ERP , 2000 .

[14]  Shaomin Li,et al.  The Great Leap Forward: The Transition from Relation-Based Governance to Rule-Based Governance , 2004 .

[15]  R. V. Hoek,et al.  E‐supply chains – virtually non‐existing , 2001 .

[16]  Hau L. Lee,et al.  Information distortion in a supply chain: the bullwhip effect , 1997 .

[17]  D. Kehoe,et al.  Internet based supply chain management: A classification of approaches to manufacturing planning and control , 2001 .

[18]  K. Pawar,et al.  Electronic trading in the supply chain: a holistic implementation framework , 2000 .

[19]  R. Sundarraj,et al.  Factors for strategic evaluation of enterprise information technologies , 2000 .

[20]  Andy Neely,et al.  Enterprise resource planning: analysing the impact , 2001 .

[21]  David N. Burt,et al.  World Class Supply Management The Key To Supply Chain Management , 2002 .