Work-unit environments of information systems and non-information systems people: implications for end-user computing and distributed processing

This study investigates whether work-unit environments differ for information systems (IS) and non-information systems (non-IS) employees. Within the same occupational level, i.e., within clerical, technical-professional, and managerial level personnel, no differences are discovered in the overall work-unit environments of IS and non-IS employees. Speculation is presented suggesting that (1) the management of end-user personnel need not change as they become more involved in performing information systems tasks and (2) IS and non-IS personnel in distributed processing environments should be managed similarly.