A holistic approach to task-based interaction

This paper proposes that interaction generated by tasks has previously been very difficult to analyse because of its highly indexical nature. Task-related actions and non-verbal communication could not be related easily to talk. A technological solution to this problem is presented, using a combination of task-tracking hardware and software, video recording and transcription. This enables a holistic approach, i.e. one in which all elements of behaviour can be integrated in analysis. Micro-analyses of multimodal data are undertaken, which provide revealing insights into the processes of task-based learning. A framework for describing and analysing task-based interaction from a holistic perspective is outlined.

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