Managing Legacy Telco Data Using RESTful Web Services

Nowadays, companies and service providers have information systems that bring valuable content from both business-support platforms and operation monitoring. The management of this information, used for very different purposes, is usually not reasonably optimized, due mainly to the huge amount of data involved. However, the application of new Web technologies may allow the management of the existing information in a more usable, efficient and dynamic way. This chapter aims to explain the activities to transform an existing collection of data into resources ready to be easily searched and queried, applying advanced Web technologies such as RESTful Web techniques. These technologies have been deployed in this work over traditional tools dealing with services offered to customers, giving as a result a prototype for a telecom company.